Dispatcher

Posted Yesterday
Be an Early Applicant
Durham, NC
Entry level
Consumer Web • eCommerce • Information Technology
The Role
The Dispatcher will support the Site Manager by managing escalations and workflow from partners and clients while ensuring exceptional customer service. This role requires listening, communication, attention to detail, and organizational skills. The Dispatcher will be responsible for addressing issues with products and services directly with customers.
Summary Generated by Built In

Description

Manada Tech is looking for a new site dispatcher.

We are looking for someone who is a great listener, strong communicator, and diligent in completing tasks. The right person will have exceptional organizational skills and excellent attention to detail. Our ideal candidate has excellent customer service skills and work experience in a role demonstrating their ability to drive customer and client satisfaction. Finally, our site dispatcher should be comfortable with being an escalation point of contact for our customers, and an individual who can address issues with products and services.

Site Dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients.


This position will be onsite at our Durham, NC office.

2nd Shift 1:00 PM - 9:00 PM (1)

$16.50-18/ hour

Requirements
  • Proficiency and experience using Microsoft Outlook, Word and Excel
  • Understanding of work order scheduling, route management, and dispatch services (willingness to learn)
  • Read and speak English (Spanish Fluency a positive)
  • Punctual with excellent attendance
  • Possess strong time management skills.
  • Ability to operate standard office equipment (e.g., computers, printers, copy machines, etc.)
  • Communication: Ability to write, speak, hear, and understand the spoken and written word to respond promptly to e-mail, voicemail, and system messages and requests
  • General knowledge of office management practices and procedures
  • Must be able to pass a background check.
Benefits
  • Paid Training
  • 401k
  • Paid time off
  • Medical benefits
    • Health
    • Dental
    • Vision
  • Paid Training
  • Opportunity to Grow and Develop your Career

The Company
Wayzata, Minnesota
37 Employees
On-site Workplace
Year Founded: 2014

What We Do

The biggest brand you’ve never heard of, by design.™

Manada provides white-labeled solutions as an extension for your brand on a national scale. Specializing in Installation, Logistics, and Support solutions, Manada offers a turnkey model to solve any problem, regardless of scale.

Our performance-driven approach allows us to take the complex and make it simple, then take the simple and make it spectacular

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