Dispatcher - Courier Services

Posted 22 Days Ago
Be an Early Applicant
Ann Arbor, MI
Entry level
Healthtech
The Role
As a Dispatcher, you'll coordinate routes for lab couriers, prioritize requests, and ensure efficient operations while maintaining communication with team members.
Summary Generated by Built In

Employment Type:Full timeShift:Evening Shift

Description:

Job Title: Dispatcher - Courier Services

Department: Lab Couriers

Location: Trinity Health Ann Arbor Hospital

Hours: 40 hours a week

Shift: 10:00pm-6:30am

Minimum rate of pay: $15.00

Under the direction of the department Manager or delegate, the Lab Courier Dispatcher coordinates routes, assigning tasks to drivers, and maintaining communication with various stakeholders to ensure smooth operations. The dispatcher must exhibit strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.

What you will do:

  • Provides direction to transporters, including assignment of duties to best meet the need of the patient
  • Answers telephone request of departmental services. 
  • Prioritizes departmental response based on the nature of the request and demand. Prepares requisitions for transport of medical supplies, hospital equipment or rental equipment. 
  • Records activity on forms as required by the department.
  • Enters charges or credits for supplies and services as required.
  • Should be familiar with CSPD Powerchart screens.
  • Receive orders for specialty beds, take information from rental bed orders and complete required paperwork for tracking, requires much attention to detail
  • Properly tag and distribute and clean CSPD equipment as required
  • Set up and take down traction on patient beds
  • Complete cycle count activity and expiration review of product monthly.
  • Responsible for obtaining emergency medical supplies from the Materials Center Building during evenings and weekends.
  • Monitors pneumatic tube system, and reports and malfunctions to the Engineering Department.
  • Provides traction service to nursing units as ordered.

Education, Experience, and Licensure

  • Requires high school diploma or equivalent.
  • Six to twelve months related experience.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Top Skills

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The Company
HQ: Livonia, MI
6,824 Employees
On-site Workplace

What We Do

Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.

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