Disbursements Operations Administrator

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

Our Operations team in Calgary is on the lookout for a proactive Disbursement Operations Administrator to join our fast-paced team. Ideal candidates will be self-motivated with a knack for teamwork and adaptable enough to tackle various tasks as needed. Your main role will involve investigating into the statuses of payments on behalf of our nonprofits and clients, investigating and processing rejected payments, and supporting the Operations team with various other client requests and daily operational tasks. You are comfortable working in an ambiguous environment and are naturally curious which helps you quickly learn new tools with minimal documentation and also identify any trends or possible issues while doing payment investigations. Your meticulous attention to detail and strong communication and interpersonal skills will be key to success in this role.  

If you want to be a part of technology teams who are empowered to share their voices (and visions!) as they co-create innovative products for the world’s coolest companies, Benevity is the place for you. You’ll be an integral part of a tech transformation at a high-growth company that is changing the way businesses and people do good in the world. If you want to help drive tech transformation, you belong at Benevity!

What you’ll do:

This role is an excellent opportunity for someone looking to make a significant impact within our operations team by ensuring the smooth and compliant processing of donations disbursements and fostering improvements in our operational processes.

• Address outstanding disbursements and payment-related issues, working towards resolutions
• Manage the administration and verification of monthly donation disbursements
• Maintain compliance through the creation of documentation and training materials to support disbursement operations
• Liaise with management across different functions to communicate issues and engage in problem-solving
• Identify and propose enhancements to our processes, contributing to a culture of continuous improvement with our client experience in focus

What you’ll bring:

• Associate's degree or equivalent in Accounting, Business Administration, or a related field (preferred)
• 1-2 years of experience in accounts payable or similar role
• Familiarity with Netsuite, Sage Intact, and ZoneCapture/Approvals is advantageous
• Demonstrated success in meeting deadlines while managing high-volume data processing
• Exceptional attention to detail and accuracy
• Proficiency in analytical thinking and problem-solving
• Strong communication and interpersonal abilities
• Capability to work autonomously and collaboratively within a team

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where we work

At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. 

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [email protected].