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As a Director/Senior Director, GTM Strategy and Operations, you will lead and optimize our Expense go-to-market (GTM) strategy and execution. You will be the primary business partner and collaborator for the CRO, Expense and their directs for the functional areas covered by the GTM Strategy and Operations team, including: business partnership, analytics, systems & tools, processes & programs. As this primary point of contact, you will be in a critical role for the Sales organization and be the orchestrator of the support needed by the Sales organization to ensure they can operate as efficiently and as effectively as possible to meet their targets. Your work will span the functional areas of: annual planning (e.g., team structures, coverage models, target setting), ad-hoc analyses and projects to drive optimization (e.g., diagnosing changes in metrics, identifying opportunities for new GTM approaches), day-to-day operations (e.g., forecasting, advising on deal structures), process improvement, program management and execution, systems and tooling (e.g., evaluation, implementation, configuration, administration).
What you’ll do:
- Act as primary business partner to CRO and their direct reports across working collaboratively with the leader on all expense GTM Strategy and Operations topics required to run the sales teams and execute against our targets including: annual planning, incentive programs, process improvement, day-to-day support of deal cycles and operations (e.g., deal desk), GTM structure and coverage models, target setting, recurring performance reporting (e.g.,forecasts, MBRs, QBRs, company leadership and board materials), systems and tooling
- Lead execution of projects and programs across these initiatives through your own work, managing the work of your team, working with other GTM Strategy & Ops teams (e.g., analytics), and working cross functionally with other teams (e.g., Marketing, Finance, GTM Enablement)
- Act as a proactive thought partner and leader for the Sales organization providing data-informed insights, PoVs, and optimization / improvement opportunities to GTM and Sales leadership
- Manage a team of GTM Strategy & Ops professionals - including defining roles and responsibilities of the team, identifying projects, prioritizing projects, ensuring successful execution and completion of both day-to-day operations and longer-term projects
- Be accountable for the success and impact of your team as measured by the team’s ability to: (1) enable the Sales organization to meet their objectives, (2) create a ecosystem of process, systems, and tools consistently improving the efficiency and day-to-day experience of the sales organization, and (3) drive successful completion of projects against the Sales organization’s top priorities.
- Coach, train, and develop your team so that they can successfully execute within their current roles and advance their careers through promotion paths
- Establish KPIs to assess the effectiveness of sales processes and enablement programs, driving continuous improvement.
- Evaluate and manage technology platforms to enhance team productivity and effectiveness.
What we’re looking for:
- 8+ years of experience in sales, revenue operations, enablement, or a related field, with demonstrated leadership experience.
- Proven track record of managing and delivering complex, cross-functional programs that drive measurable results in seller productivity and revenue growth.
- Deep understanding of sales processes, methodologies, and tools, particularly Salesforce CRM.
- Exceptional process and analytical skills, with the ability to diagnose inefficiencies and design effective solutions.
- Outstanding communication, presentation, and organizational skills, with the ability to influence at all levels of the organization.
- Experience implementing metrics and reporting systems to measure the impact and effectiveness of GTM initiatives.
- Collaborative leadership style with a strong ability to bring diverse perspectives to consensus.
- Self-starter with exceptional multitasking and prioritization skills, able to balance attention to detail with swift execution.
- Experience in fast-paced, SaaS or startup environments is highly preferred.
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$196,000—$295,000 USD
Top Skills
What the Team is Saying
What We Do
Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.
Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. In Oct 2022, Navan announced its Series G upround at a post-money valuation of $9.2B to help accelerate future growth plans.
In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as three days a week in-office.
