About This Role
This global leadership role is responsible for the continuous improvement of learning and development programs, impacting the customer training experience. Key elements include:
- Innovating adult learning and development (L&D) for business aviation.
- Managing contractual L&D obligations (OE, OEM, clean room).
- Optimizing processes and resources.
- Recommending and managing L&D tools and systems.
- Continuously improving courseware and curriculum to enhance CAE’s business aviation customer experience
Critical Responsibilities:
- Lead the Team: Manage a team to ensure contractual and business priorities, working cross-collaboratively with other departments and teams.
- Continually Innovate: Refine and reduce the time to develop courseware using tools, L&D methods, and process enhancements.
- Continuous Improvement: Regularly evaluate and improve training programs based on feedback and performance data.
- Stakeholder Collaboration: Work closely with other departments and stakeholders to identify training needs and develop programs that support organizational goals.
- Return on Investment (ROI): Calculate the financial return on investment in training programs by comparing costs with financial benefits gained from improved customer experience and employee performance.
Qualifications and Education:
- Highly desirable, (not required) to hold or have held an ICAO ATPL certificate issued in accordance with Annex 1 to the Chicago Convention and 2;
- Bachelor’s degree or equivalent qualifications;
- Formal L&D experience practical and theoretical in a corporate environment;
- Highly desirable to have familiarity within aviation, particularly business aviation to compliment change management activities;
- Preferred experience in multiple Civil aviation disciplines (Civil) and recent operational experience desired;
- Effective communicator and highly proficient with MS Office suite and modern business-enabling tools and L&D tools;
- Experience with Artificial Intelligence in L&D systems (albeit a new skill);
SKILLS AND EXPERIENCE
- Effective communicator and highly proficient with MS Office suite and modern business-enabling tools;
- Experience as a People Manager, leading a global and diverse Team managing multiple projects simultaneously;
- Maintain corporate governance and regional communication to the satisfaction of CAE internal stakeholders;
- Support strategic sales initiatives being Customer-facing representing the Company in a positive regard;
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected].
Top Skills
What We Do
CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of 75 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defense and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. Testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 13,000 employees, 180 sites and training locations in over 35 countries