Director, Technical Program Management (Tech Strategy & Execution)

Posted 2 Days Ago
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Seattle, WA
Senior level
eCommerce
Building the future of eCommerce. We push the boundaries of what’s possible to solve problems!
The Role
The Director of Technical Program Management will lead TPMs, focusing on compliance and security, while managing large-scale engineering programs. Responsibilities include partnering with senior leaders, solving complex issues related to scalability and reliability, and improving productivity. This role requires strong technical and program management skills, as well as cultural change management experience.
Summary Generated by Built In

Director TPM (TSE)

About the Role

This role will be responsible for leading the TPMs that partner with the compliance and security organizations . This includes recruiting, onboarding, mentoring, and developing the strongest and most technical team of TPMs at Coupang. Now and for the foreseeable future, a large percent of the company’s engineering roadmap is dedicated to projects and programs owned by the platform team to improve reliability and scalability of those platforms. Thus, this position will be both challenging as well as a great opportunity to make a huge impact on the future success of the company. This team has ownership of defining project scope and driving delivery & execution. They will be deeply involved in cross team technical architecture and can take on a role in system design. They will also constantly be meeting with tech customer across the business to better understand what the platform team needs to accomplish next to unlock the potential of Coupang’s engineering org. You will be managing a team that is a catalyst that brings order to the chaos of some of the most critical programs at Coupang.

Responsibilities

· Partner with senior leaders to deliver Coupang-wide cross-functional initiatives.

· Strong functional & technical system design ability

· Strong background managing compliance and security programs

· Able to dive deep into existing compliance limitations and to consider those findings when thinking through the big problems of scalability and reliability faced by users of Coupang’s infra platform.

· Develop solutions to improve productivity & efficiency for Coupang’s tech org

· Strong blend of technical, business, and program management experience that enables clear and consistent communication across teams, project execution and great customer reach.

· Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.

· Strong problem-solving skills, analytical capabilities, and attention to detail

· Strong cultural change management experience

· The team is based in both Seoul and US West coast (Seattle and Mountain View) so you’ll need to be flexible in your working schedule to accommodate evening hours as needed

· Some travel (Once per quarter) to either Seoul, Mountain View or other office locations will be required.

Who we are looking for:

· 8+ Years of experience in managing engineering or TPM teams and designing large-scale or complex technical initiatives on shared infrastructure platforms

· 5+ Years in managing a team of TPMs

· Experience leading and mentoring TPM’s

· Flexible, agile and fast learner

· Excellent cross-group collaboration, outstanding verbal and written communication

· Someone looking to make a large impact in their next role

R0051625

The Company
Mountain View, CA
70,000 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Why Work With Us

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.

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