Director, Solutions Consulting

Posted 4 Days Ago
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London, Greater London, England
Senior level
Software
Appian is a software company that automates business processes with a low-code automation platform.
The Role
As a Director of Solutions Consulting, oversee technical sales in Northern Europe, mentor the team, and foster customer relationships while collaborating with sales leadership to achieve goals.
Summary Generated by Built In

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

As a Director, Solutions Consulting you are responsible for the technical sales activity within your Northern Europe region. You will work closely with the Area Vice President of EMEA to execute the sales strategy of that region. You will act as a “player/coach” who performs customer facing executive sponsor duties to promote the business value of our products. You will lead the day to day management of the team, covering SC resource allocation on accounts and coaching your direct reports to success. We want someone with enthusiasm to drive continuous process improvements and innovation with the SC team to ensure world class standards.

This is a field role based in London. At Appian, we value in-person collaboration as a key driver of innovation and teamwork.  While working in-person with customers is our main priority, we believe being in the office also provides more opportunities to come together and celebrate working with the exceptional people across Appian. To be considered for this role you must be happy working 3 days per week from our central London office ( "The Walkie Talkie", 20 Fenchurch Street, London EC3M 3BY).

Appian’s Game Changing Solutions Consulting Team - Do you enjoy solutioning with an award winning technology? Do you like working alongside the smartest and most creative people in the tech industry? Ready to take your career to the next level and have a tremendous amount of fun in the process? Come and join one of the most exciting, energetic and emerging areas of Appian that is poised to fuel the next stage of growth of this ambitious company and your career: Solutions Consulting.   The Global Solutions Consulting organization at Appian is a team like no other out there.  We are self-starters that are passionate about our mission and are redefining what it means to work in the Pre-Sales or Sale Engineering profession.  Whether you are a seasoned veteran of Solution Consulting for many years or looking to pursue a new career in this area, this is THE TEAM…..THE COMPANY and THE MOVEMENT you want to be a part of.  Appian Solution Consulting starts with the “Why” behind the mission critical solutions that are driving success for our customers.  Through a combination of creative persona-based storytelling, technical solutioning, and business consulting, Appian’s Solution Consultant’s are the driving force behind helping customers understand the business value that Appian’s technology can provide during the sales cycle and beyond.   Appian’s Solution Consultants are the trusted advisors for customers, partners, sales, product, marketing and the company’s leadership.
 
What you'll be doing:

  • Lead efforts to ensure the delivery of all technical resources into the sales campaigns.
  • Partner with Regional Sales VP to achieve sales quota.
  • Assist in the production of RFPs and other proposals to clients.
  • Propose technical and creative business solutions in support of sales activities.
  • Design and deliver high quality technical Proof of Concepts for prospective customers.
  • Present technical and business aspects of proposed solutions to a C-Level audience.
  • Assist with the radiation strategy within the target accounts by building customer relationships.
  • Work with colleagues across the organization to receive the support needed to accomplish the technical goals.
  • Mentor and train direct reports.
  • Allocate SC resources to accounts within the region.

Required Skills & Experience:

  • Proven people management skills at both the very senior and associate level with the ability to motivate and inspire a growing team (5+ years people management experience).
  • Strong experience in your past career as a successful Solutions Consultant / Pre-Sales professional within the Enterprise Software space.
  • You must have Platform Play / PaaS value sales experience.
  • Able to thrive in a unique culture where thinking outside of the box is required daily and creative input is necessary to solve business problems.
  • Proven success conveying customer requirements to Product Management teams.
  • Willing to travel to client locations throughout the assigned region when needed.
  • Bachelor’s degree in Engineering, Math, Business Management, Computer Science or similar

Tools and Resources 

  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

Follow Appian: Twitter, LinkedIn.

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. 

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Appian's Applicant & Candidate Privacy Notice  

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The Company
HQ: McLean, VA
2,100 Employees
Hybrid Workplace
Year Founded: 1999

What We Do

Appian helps organizations build apps and workflows rapidly, with a low-code automation platform. Combining people, technologies, and data in a single workflow, Appian can help companies maximize their resources and improve business results. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.

Why Work With Us

Appian was founded on the belief that talented and passionate people, given the power and autonomy to excel, will deliver amazing impact. We have worked thoughtfully to create an inclusive, agile and collaborative work environment where employees feel challenged, and all voices are heard.

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