Our Opportunity:
At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!
Are you a transformative technology leader passionate about driving innovation in e-commerce? Chewy seeks a Director of Engineering to lead our Core E-Commerce Application and Platforms team in Boston, MA. This high-impact role offers exposure across our entire e-commerce ecosystem, shaping the architecture, design, and features that power our rapidly growing retail business.
As a key engineering leader, you will drive the evolution of critical platforms such as Pricing, Promotions, Product Catalog, and Order Management while building and mentoring extraordinary engineering teams. If you thrive in fast-paced environments and are excited by the challenge of scaling systems to support millions of pet parents, this is the perfect opportunity for you!
What You'll Do
- Lead and Build High-Performing Teams - Manage multiple agile teams of software engineers and development managers, fostering a culture of technical excellence and innovation.
- Drive Technical Strategy - Influence architectural decisions, design scalable solutions, and ensure robust platform performance to meet growing business needs.
- Deliver Impactful Solutions - Execute on an ambitious roadmap, growing our existing retail business and launching transformative initiatives from 0-1 and 1-100.
- Mentor and Develop Talent - Invest in the career growth of engineering leaders and technical teams, cultivating a collaborative and high-performance culture.
- Champion Cross-Functional Collaboration - Partner with Business, Product, Design, and Operations teams to align engineering efforts with company objectives.
- Champion Best Practices - Drive engineering excellence in software development, testing, security, and production operations.
- Ensure Scalability & Performance - Lead initiatives to maintain and enhance a resilient, high-performance software platform that scales with our business.
What We're Looking For
- 12+ years of experience in software development, with a strong track record in technical leadership roles.
- Deep understanding of Agile and Lean methodologies and experience scaling them effectively.
- Proven experience leading engineering managers, senior engineers, and Principal Engineers in high-impact environments.
- Strong operational and project management skills with the ability to navigate complex challenges.
- Ability to excel in a fast-paced, high-growth startup environment with a flat structure. Startup experience is a must!
- Expertise in software architecture and scalable system design for important applications.
- BS or MS or equivalent experience in Computer Science or a related field.
Bonus
- Experience in B2C e-commerce and large-scale retail platforms.
- Hands-on expertise with the Java ecosystem and AWS cloud technologies.
Why Chewy?
- Make an Impact - Work on high-scale platforms that serve millions of customers.
- Collaborate with the Best - Join a team of passionate, innovative, and highly skilled engineers.
- Grow Your Career - Enjoy mentorship, leadership opportunities, and the chance to shape the future of e-commerce.
- Work with Purpose - Be part of a company that truly cares about pets and their families.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
