ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Director of Sales
General Summary:
The Director of Sales is responsible for leading a team of entry level to experienced professionals focused on closing new business in a manner that aligns to the Go-To-Market Strategy (GTMS) as well as designing and executing sales processes, achieving sales targets, and empowering the organization to close all go to market opportunities. This role supports the Sales team to create and execute strategies to drive demand and maximize the conversion of leads to contracts.
Essential Duties and Responsibilities:
- Sets goals and objectives for team members for achievement of operational results
- Typically manages a department or small unit that includes multiple teams
- Influences others to accept practices and approaches
- Communicates and influences executive leadership
- Owns short to mid-term execution of functional strategy and the operational direction of the Sales team
- Leads and prioritizes the daily activities of the team
- Manages, mentors, and coaches to develop a collaborative and dynamic team
- Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
- Establishes sales objectives by forecasting and developing annual sales quotas for department
- Maintains professional and technical knowledge by attending tradeshows, reviewing professional publications, establishing personal networks, and participating in professional associations
- Meets with key clients and mentors sales representatives to maintain relationships and negotiate and close deals
- Helps identify and sets annual business unit and territory plans by developing strategy, tactics, sales plans, and profit targets
- Identifies key trends in the market and discusses impact on GTMS with the Leadership team
- Projects expected sales volume and profit for existing and new products
- Creates strategies and tactics and works with the Sales team to maximize the conversion of leads to contracts
- Manages the efficiency and effectiveness of sales processes, including proposal generation and contract creation and processing
- Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
- Monitors and makes suggestions regarding selling prices by analyzing costs, competition, and supply and demand
- Maximizes new business development opportunities
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exceptional leadership and customer service skills
- Ability to address complex problems that often require extensive investigation and analysis
- Willingness to work in a team environment
- Strong organizational skills to give the team direction
- Professional presence suitable for interaction in meetings, in-person, or via email, as well as at internal and external facing events
- Excellent presentation and communication skills
- Proven ability to articulate the distinct aspects of services and products
- Ability to effectively present key materials, negotiate with partners, and build strong interpersonal relationships
- Strong ability to interact positively and effectively with peers, subordinates, management, and external business contacts
- Ability to work effectively across multiple business units and target markets to drive results
- Ability to select, coach, and, when necessary, dismiss staff
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in related field or equivalent business experience
- 8+ years of relevant experience
- 5+ years of managerial experience
- Experience coordinating trade and customer events
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- 15-25% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
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