Sales Strategy and Operations Director

Ideal candidate must reside in Dallas, TX region or FL (remote)

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for:

A Director, Sales Strategy & Operations for the Global Strategic Partners. This person will be a key leader in driving the growth and productivity of sales globally. This role requires strong partnership across Sales, Sales Operations, Finance, HR, Marketing, IT, and other cross-functional teams to deliver on a GTM strategy across global service providers. You should have a proven ability to execute both strategically and tactically, and someone who is excited to do what it takes to make the company successful. This role is an Individual contributor role.

Job Duties:

• Manage weekly cadence of sales forecasting, pipeline coverage, reporting, and analytics 

• Executive communications and status on overall sales performance 

• Work collaboratively with Finance, HR and and other cross functional teams 

• Lead territory planning, quota setting, and account coverage models 

• Identify areas for opportunity, analyze data, and deliver actionable insights to drive growth 

• Participate in the development and execution of the annual operating plan 

• Develop reports and models to predict customer behavior to improve downsell and churn

• Create and implement initiatives that will drive operational efficiency in systems, processes, and tools, including Salesforce, Tableau, BI and other internal tools

• Drives commensurate, focused execution to influence intended business results

Desired Qualifications: 

• 10+ years of equivalent experience in Sales Operations and Finance, supporting direct, indirect/overlay, or channel sales 

• Comfortable working in matrixed organizations and advocating for the business unit 

• Strong organizational development, communication and leadership skills 

• In depth understanding and hands-on experience with sales processes, SFDC and QTC 

• Familiar with a variety of routes to market (Direct, Wholesale, Agency and Service Providers) and segments in multiple geographies (Americas & International) 

• Strong problem-solving skills with ability to analyze data, find insights and develop programs to drive productivity and efficiencies 

• Advanced time management skills including ability to handle multiple projects with aggressive deadlines 

• Flexibility, with the ability to adjust as needed, with a sense of urgency and a passion for new ideas. 

• SaaS, Telephony or High-Tech experience preferred 

What we offer: 

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance 

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Pet insurance and Pet Telehealth

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s Global Strategic Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.