Director, Sales Engineering

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

As the Director, Sales Engineering at WalkMe, you will report to our VP of Sales Engineering and lead our DACH Sales Engineering (SE) team as the technical and solution partner to Sales. You will continue to grow our teams, set the technical sales strategy for our Sales Engineers and ensure WalkMe can share the value of DAP

We value collaboration and understand the importance of a healthy work-life balance . To support, we offer (What Sets Us Apart):

• Flexible Work Arrangements: We offer a hybrid work place with flexible hours to help manage work commitments and personal life effectively. 
• Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
•  Volunteer Time Off: We encourage team members to become involved in their communities, granting everyone 8 hours of paid time off to spend volunteering through WalkMe or at a place of their choosing.

Responsibilities

• Lead our technical Go To Market (GTM) strategy for Named Accounts team in partnership with our Named Sales Leaders
• Grow the SE organization externally through recruiting and internally through mentorship to ensure our SE's continue building knowledge and growing in their careers.
• Partner with Sales leaders and teams to support the sales of WalkMe through understanding of customer requirements, and demonstrating the value of how our software solves digital adoption over multiple use cases
• Scale the team through use of value-based demos to tell the story of WalkMe from a clients' perspective
• Create feedback loops between our customers and product team to inspire product direction and feature priorities
• Establish goals, operational objectives and work plans for the EMEA SE management and their team members
• Review objectives to determine success of EMEA Sales Engineering function and communicates to Sales and SE management team quarterly 

Knowledge, Skills & Abilities

• 10+ years experience in the software/SaaS industry with pre-sales management experience and passion for building and supporting diverse teams
• Experience partnering with enterprise sales teams within B2B software industry
• Analytic, data-driven mindset for setting up and measuring team staffing and other key delivery metrics
• Familiarity with sales methodologies such as Value Selling or the Challenger Sale and the alignment of the technical win
• Experienced in building a team in a remote environment, including hiring new members and developing the career growth of the existing team
• Experienced in managing your function of the organization including goals, budget, strategy and you can create a positive team culture.

What you need to succeed

• Have a passion for working with customers to ensure mutual success. 
• Possess the business experience and technical depth that allows you connect with our customers across industries at an Executive level
• Form deep partnerships with the other functional business leaders across the organization to ensure synergistic collaboration of our teams
• Curiosity - you are always asking "what else can our product do and how can we demonstrate value to our customers?"
• Flair for improving and scaling technical selling processes – e.g. developing stories for individual clients and ensuring the technical win
• Build a network that is mutually supportive, including Product Management, Development, and Product Marketing teammates

We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation.  We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic.  If you require accommodation for any part of the recruitment process, please send a request to [email protected].

TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.