Director, Sales Enablement

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: a skilled, seasoned and dynamic Director, Sales Enablement in our International region to join our team. In this pivotal leadership role, you will partner in driving revenue growth and customer success across our entire customer segment range, spanning from Small Business to Enterprise. Your main objective will be to empower our sales teams with the necessary tools, knowledge, and support to excel in their roles, driving customer acquisition, upsell, and expansion opportunities. You will be a strategic thinker, highly action-oriented (Get Stuff Done - GSD), and a dynamic problem-solver with a passion for driving measurable results.

Job Duties:

• Sales Enablement Strategy: Develop and execute a comprehensive sales enablement strategy that aligns with RingCentral's overall business objectives. This strategy should cover all customer segments, including Small Business and Enterprise, and support the full sales cycle from lead generation to post-sales expansion.

• Data-Driven Decision Making: Leverage data and analytics to make informed decisions about sales enablement initiatives. Analyze key performance indicators (KPIs) and sales metrics to identify areas for improvement and optimize the sales process.

• Collaboration with Revenue Teams: Collaborate closely with revenue-generating teams, including Sales, Marketing, and Customer Success, to understand their needs, align sales enablement efforts, and ensure their success in achieving targets.

• Sales Training and Content Development: Develop and deliver impactful sales training programs that equip our sales teams with the skills and knowledge needed to excel in their roles. Create engaging sales content, including pitch decks, battle cards, and other collateral, that supports the sales process.

• Change Management and Adaptability: Embrace change and foster a culture of adaptability within the sales enablement team and across sales operations. Be willing to innovate and evolve strategies to stay ahead of market trends and competitor activities.

• Performance Measurement: Establish and monitor key performance indicators (KPIs) to measure the effectiveness and impact of sales enablement initiatives. Continuously refine and optimize enablement programs based on performance insights.

• Continuous Learning: Stay updated with industry best practices and sales enablement trends. Implement cutting-edge methodologies to drive sales effectiveness and revenue growth.

Desired Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Proven experience as a Sales Enablement Manager or similar role, with a track record of driving sales success across diverse customer segments.

• Demonstrated expertise in data-driven decision making and using analytics to optimize sales processes.

• Experience in building and leading high-performing sales enablement teams.

• Excellent communication and presentation skills.

• Ability to collaborate effectively with cross-functional teams and senior leadership.

• Strong project management and organizational skills.

• A positive attitude, adaptability, and a willingness to take ownership and drive results.

What we offer: 

• Comprehensive medical, dental, and life insurance

• Pension 

• ESPP/KEEB

• Paid time off and paid sick leave

• Paid maternity, paternity & parental leave

• Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

Join our team as a Sales Enablement Leader and help us build a sales force that is equipped with the skills and knowledge to excel in a competitive market. If you are a proactive, innovative, and results-driven individual, we want to hear from you!

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.