Senior Manager, Sales Compensation Strategy & Operations

Ready to be a Titan?

The Senior Manager, Sales Compensation Strategy & Operations is an integral role on the Revenue Strategy & Operations team, owning incentive compensation plans across the business (Sales Dev, New Logo Sales, Cross Sell/Upsell, Fintech, Post Sales) that drive ServiceTitan’s sustainable growth. This leader will maintain a deep understanding of ServiceTitan’s GTM, broader company strategy and industry best practices to align incentives with our company outcomes. This is a high impact role, owning incentive compensation for 500+ Titans and partnering across ServiceTitan’s senior leadership to drive extraordinary outcomes for ServiceTitan and our customers.

What you'll do: 

• Develop & Implement incentive compensation plans that motivate Titans and align compensation outcomes with ServiceTitan’s strategy

• Continuously analyze effectiveness of incentive compensation plans in achieving ServiceTitan’s strategy and recommend adjustments & pivots when appropriate

• Research industry best practices across B2B SaaS and adjacencies to appropriately benchmark and ensure ServiceTitan is at the cutting edge of incentive compensation

• Present insights and recommendations to senior leaders and cross-functional stakeholders to drive decision making

• Drive day-to-day incentive compensation operations including monthly payouts and accruals in partnership with Finance & Accounting

• Partner and collaborate cross-functionally with Operations, Finance, HR and Sales leaders

• Lead and develop a team of high performing compensation professionals

What you'll need:

• 6- years of work experience in a combination of high growth tech companies and/or management consulting and 3+ years of experience leading high performing teams

• Functional experience in Sales/incentive compensation, RevOps and/or FP&A

• Experience conducting quantitative and qualitative analyses (e.g. customer research, data analysis, competitive benchmarking, etc.)

• Comfort with analyzing processes, identifying automation opportunities and executing to completion (experience with Sales Compensation or Financial Planning tools / software a plus)

• Demonstrated excellence in cross-functional communication and collaboration, with the ability to simplify and explain complex problems to stakeholders of all levels

• Ability to distill complex issues into concrete action plans; manage execution; and drive results

• Energized by ambiguity and dynamic, fast-paced working environments that provide a diverse experience and opportunity to tackle different problems

• Track record of leading, growing and developing high performing teams

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $139,000 USD - $200,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.