Director of Sales Performance & Operations

Posted 14 Days Ago
Office, Machaze, Manica
Hybrid
115K-145K Annually
Senior level
Artificial Intelligence • Professional Services • Software • Analytics
FiscalNote (NYSE: NOTE) is a leading technology provider of global policy and market intelligence.
The Role
Lead the sales operations strategy, optimize processes, drive revenue growth, and enhance team performance through data-driven insights and effective collaboration.
Summary Generated by Built In

About the Position

As the Director of Sales Performance & Operations, you will be a key architect of FiscalNote’s sales strategy, ensuring that our sales organization is scalable, efficient, and aligned with corporate growth objectives. Reporting directly to the Chief Revenue Officer, you will lead a team responsible for optimizing sales processes, driving revenue acceleration, and ensuring cross-functional alignment with Finance, Marketing, and Business Intelligence. Your leadership will enhance sales performance, improve decision-making through data-driven insights, and refine sales operations to maximize efficiency and effectiveness.


About the Team

The Sales Operations team is the engine behind FiscalNote’s sales success. This team ensures that our go-to-market strategy is informed by data, optimized for performance, and aligned with key business objectives. By partnering with key stakeholders across the organization, we drive predictable revenue growth, operational efficiency, and strategic execution.


About You

You are a strategic leader with deep expertise in sales operations, revenue strategy, and data-driven decision-making in high-growth environments. Your ability to translate complex sales data into actionable insights enables the organization to scale effectively. You are highly collaborative, comfortable leading cross-functional initiatives, and adept at managing high-impact projects. Your leadership style fosters continuous improvement, innovation, and accountability within your team.


The salary range for this position is $115,000 - 145,000 per year.

What to Expect in this Position

  • Sales Strategy & Execution
  • Design and implement a scalable, data-driven sales strategy to optimize revenue growth.
  • Align sales objectives with Finance, Marketing, and Business Intelligence to ensure cohesive go-to-market execution.
  • Drive sales performance forecasting, leveraging analytics to inform decision-making and resource allocation.
  • Define key sales KPIs and performance metrics, ensuring visibility and accountability across the organization.
  • Partner with leadership to refine territory planning, quota setting, and sales compensation models to maximize impact.
  • Sales Operations & Process Optimization
  • Develop and continuously improve sales processes, automation, and enablement tools to enhance productivity and efficiency.
  • Oversee pipeline management, deal governance, and pricing strategies to drive revenue consistency.
  • Optimize CRM (Salesforce) and other sales tools to ensure a seamless sales workflow and accurate reporting.
  • Establish clear operational frameworks to reduce friction in the sales cycle and accelerate deal velocity.
  • Data-Driven Insights & Performance Management
  • Lead advanced sales analytics and reporting, translating data into strategic insights that drive revenue growth.
  • Build and maintain real-time dashboards that provide sales leaders with actionable intelligence.
  • Conduct predictive modeling and resource planning to optimize sales productivity and scalability.
  • Monitor key performance trends, identifying opportunities for process improvement and revenue maximization.
  • Sales Talent Development & Enablement
  • Partner with Talent Acquisition and Sales Leadership to ensure a strong pipeline of high-performing sales talent.
  • Enhance onboarding, training, and development programs, reducing ramp time for new sales hires.
  • Foster a culture of continuous learning and professional growth, ensuring sales teams are equipped to succeed.
  • Implement succession planning and career progression frameworks for sales leadership roles.

What Sets You Apart

  • 5+ years of experience in sales operations, revenue strategy, or go-to-market optimization, preferably in SaaS or information services.
  • Proven ability to design and execute scalable sales processes and operational strategies.
  • Expertise in sales analytics, forecasting, and financial modeling (Excel, Tableau, SQL).
  • Strong leadership experience, with a track record of managing and developing high-performing teams.
  • Deep understanding of CRM systems (Salesforce) and sales enablement technologies.
  • Ability to influence and collaborate with stakeholders at all levels, including executive leadership.
  • Excellent problem-solving and project management skills, with a data-driven mindset.
  • Demonstrated ability to navigate and lead through change in fast-paced environments.

Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply! 


FiscalNote is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply to jobs unless they meet all of the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact [email protected], we'd be happy to connect!


As part of FiscalNote's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to [email protected] to let us know the nature of your request.


About FiscalNote 

FiscalNote (NYSE: NOTE) is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action.


Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps organizations stay ahead of political and business risk.


At FiscalNote, We Lead with Values

∙Know your Audience ∙ Find the Truth ∙ Drive Alignment ∙ Level Up ∙ Own the Job ∙ Bias for Action ∙ Support the Family 


Company Benefits

FiscalNote supports our people by enabling team members with flexibility and benefits to promote well-being and balance, ensuring all FiscalNoters can bring their authentic selves to work. We start by offering competitive salaries, retirement accounts, and equity packages to ensure we’re all FN owners. Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe. Learn more at https://careers.fiscalnote.com/benefits/.


FiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer.


FiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov/E-Verify.

Top Skills

Excel
Salesforce
SQL
Tableau
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The Company
Washington, DC
0 Employees
On-site Workplace
Year Founded: 2013

What We Do

FiscalNote (NYSE: NOTE) is a leading technology provider of global policy and market intelligence. By uniquely combining AI technology, actionable data, and expert and peer insights, FiscalNote empowers customers to manage policy, address regulatory developments, and mitigate global risk. Since 2013, FiscalNote has pioneered technology that delivers mission-critical insights and the tools to turn them into action.

Home to CQ, Equilibrium, FrontierView, Oxford Analytica, VoterVoice, and many other industry-leading brands, FiscalNote serves more than 5,000 customers worldwide with global offices in North America, Europe, Asia, and Australia. To learn more about FiscalNote and its family of brands, visit FiscalNote.com and follow @FiscalNote.

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