Director, Revenue Operations

About Sovrn

Every interesting company solves essential problems for other people. Sovrn is a Software and Data business that helps Open Web businesses remain independent. We help them understand their business better, operate more efficiently, and make and keep more money.

• We believe in the freedom and free flow of information.
• We believe the Open Web is the largest source of this information.
• We believe in helping Open Web businesses remain Independent.

Through Software products and Data solutions, we help our customers:

• Understand their business better, so they can make better decisions.
• Operate their business more efficiently, so they can invest in what matters most.
• Make (and Keep) more money, so they control their own destiny.

About the Job

Sovrn is looking for a Director of Revenue Operations to lead a high-performing Revenue Operations team. As the leader of the Revenue Operations team, you are responsible for the overall productivity and effectiveness of Sovrn’s commercial tools, systems, and processes. You will serve as a collaborative, cross-functional partner in helping Sovrn exceed our revenue growth targets by increasing commercial productivity. We are looking for a strategically minded and operationally focused leader who can help define the vision for the Revenue Operations team. You will partner with the President, VP Customer Success, and product line Managing Directors to drive high-functioning revenue acquisition and retention, driving increasing lifetime value relative to customer acquisition costs over time.

What You’ll Be Doing:

• Work with sales stakeholders to develop, implement, and execute sales processes for the company’s three customer teams (Publishers, Demand Partners, Data Partners).
• Understand the business and critical success factors, identify and remove barriers, and increase commercial team efficiency to drive revenue growth. 
• Provide leadership to the Business Intelligence function, including formulating key performance indicators for all commercial functions and partnering with Commercial Leadership and Finance to understand drivers of performance and to identify opportunities for improvement.
• Collaborate with Finance to produce accurate, data-driven forecasts.
• Work with Commercial Leadership and Finance to develop incentive compensation plans for all market-facing teams and track attainment to targets. 
• As a key stakeholder of the company’s CRM (Salesforce), partner with other stakeholders and technical resources to optimize the system configuration and define best practices.
• Own, optimize, and enable the supporting commercial technical stack, including sales engagement, conversational intelligence, third-party data integrations, and business intelligence.

The successful candidate will have: 

• 8+ years experience leading a Revenue Operations team
• Experience defining best-in-class sales support processes and building a team to achieve desired outcomes
• Previous ownership of overarching revenue operations strategy for a SaaS or B2B software company, preferably in the ad tech or digital marketing space
• Experience setting and managing compensation planning and performance reporting processes
• Experience leading pipeline management and progression reporting
• Experience building, evolving and guiding user processes
• Extensive knowledge of Salesforce and other relevant commercial tools
• Strong analytical skills with the ability to interpret complex data and provide actionable insights
• Demonstrated leadership capabilities with experience managing cross-functional teams and driving strategic initiatives
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with executive leadership and cross functional teams
• People management experience with demonstrated ability to lead and coach a team while also being comfortable with hands-on executions

Bonus Points:

• Data analytics background - setting, establishing and maintaining operations team KPI’s
• Experience with other key tools such as Salesforce, Gong, Tableau, Looker, ZoomInfo, SimilarWeb, and HubSpot. 

Location: New York City or Boulder, Colorado - Candidates must currently live within commuting distance of Sovrn’s offices either in NYC or Boulder as Sovrn’s hybrid schedule includes an onsite presence. #LI-Hybrid

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of accountability impact, and the ability to thrive in a fluid and collaborative environment. We expect you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for.

Sovrn Core Values: Candid, Customer Empathy, Learning, Scrappy, Second Order Thinking

Compensation and Benefits

The base pay range for this position is $165,000 to $185,000 annually. In addition to the base salary, the total compensation package includes bonus, equity and benefits. Actual earnings may vary depending on the candidate's direct experience, skills, industry knowledge, and location.

Sovrn offers a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, short and long term disability, life insurance, 11 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program.

Equal Opportunity Employer 

Sovrn is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. 

Recruitment Agencies

Sovrn does not accept agency resumes. Please do not forward resumes to our jobs alias or Sovrn employees. Sovrn is not responsible for any fees related to unsolicited resumes.