Director of Revenue Management

At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. 

The Impact You'll Have

At Placemakr, our obsession with service isn’t the only thing that sets us apart – it's our focus on innovation and data-driven decision-making! As the Director of Revenue Management, your mission is to own the development of a strategic revenue management plan and lead a high-performing revenue team skilled in executing initiatives that will maximize property performance. Through predictive modeling, net revenue analytics and a strategic, outside-the-box mindset, you will identify and implement innovative strategies for performance optimization, while collaborating cross-functionally with various departments and effectively communicating new initiatives across the business.

To achieve these objectives, the Director will work cross-functionally with Sales, Asset Management, Operations, Marketing, Project Teams, IT, and other departments. The Director will lead and coach a team of Revenue Analysts to analyze current results, understand market conditions, develop promotions, and make proactive pricing and inventory decisions. This leader ensures that team members have a strong foundation in revenue management and are equipped to contribute to the company’s financial performance. The goals for this role include but are not limited to: 

Strategic Initiatives: Develop and execute revenue management and promotional strategies, balancing influence and understanding to gain stakeholder approval. Provide KPI updates to senior leadership. 

RM Transformation: Develop go-to-market strategies incorporating new system functionalities and modernizing revenue management capabilities. Implement a dynamic pricing model focused on net revenue and NOI contribution. 

Stakeholder Influence: Influence leadership and stakeholders across departments to drive revenue strategy. 

Financial Responsibilities: Drive annual revenue growth through strategic revenue management and commercial decision-making. Accurately forecast revenue for all properties. 

What You'll Do

• Develop and mentor a high-performing team to lead data-driven strategic decisions maximizing revenue. 
• Create, analyze, and present strategic plans to senior management, adjusting to changing market conditions. 
• Build SOPs for coaching teams on strategic revenue management. 
• Manage daily pricing and inventory decisions to maximize net revenue in varying market conditions. 
• Customize pricing and terms to support strategic sales and marketing initiatives. 
• Initiate cross-departmental action plans and promotions with Sales and Marketing to address demand and pricing softness. 
• Generate and update revenue forecasts, track forecast errors, and improve accuracy. 
• Enhance and create tools for operational improvements in Revenue Management. 
• Represent Revenue Management in system overhauls and provide policy recommendations and ROI analyses. 
• Develop and execute plans for achieving revenue goals with cross-functional teams. 
• Create and distribute reports on key strategic initiatives to executive leadership. 
• Establish key metrics and analyses to support net revenue optimization. 
• Perform any other job-related duties as assigned by management. 

What it Takes

• At least seven years of experience in revenue management or a related field with a college degree 
• Previous management experience required. 
• Experience in implementing system enhancements and decision-making tools preferred. 
• Highly analytical, with knowledge of analytics tools and systems a plus. 
• Strong ability to think creatively on strategy, innovating conventional processes and practices. 
• Excellent leadership, motivation, and mentorship abilities. 
• Ability to coach and develop team members. 
• Decision support and counsel to senior leadership. 
• Strong written and verbal communication skills. 
• Proficient in analyzing information and solving problems. 
• Experience with consumer database analytics and management. 
• Excellent interpersonal skills for communication across business units and management levels. 

Competitive Pay and Generous Stock Options

Medical, Vision & Dental Insurance with options for Flexible Spending Accounts

Paid Parental Leave

Paid Life Insurance

401k + 4% employer matching program 

Unlimited PTO to allow time for you to recharge

Monthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees

Plus, discounts to stay at select Placemakr properties all over the US

Our community norms

Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

We own it.

We make it better.

We treat people right.

Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. 

Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at [email protected]

All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you don’t meet 100% of the above qualifications, we still encourage you to apply!