Director, Quality

Posted 6 Days Ago
Be an Early Applicant
Livonia, MI
Senior level
Retail • Sales
The Role
The Director of Quality provides technical support in quality-related issues, manages quality team resources, and oversees the implementation of quality management systems. Responsibilities include managing advanced quality planning, process improvement initiatives, communication of corrective actions across sites, and ensuring accurate TCQ data delivery.
Summary Generated by Built In

Job Description

JOB SUMMARY:

Provide technical support to Innovation, Product Engineering, Purchasing, Customer Care and
Operations on quality related issues. Manage Quality team resources in order to support new
and existing products, processes, and compliance deliverables. Support Operations in
continuous improvement initiatives; Coordinate Plant and Support area Total Cost of Quality
(TCQ) reporting; Facilitate Corrective Action Preventive Action (CAPA) completion and
communication.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

Manage Advanced Quality Planning activities while prioritizing New Product and Process
launches.
Manage APQP activities to ensure completed on time to support launches, new product
innovation, and process innovation.
Identify and prioritize process improvement and control (method/equip/system) activities to
ensure completed on time to deliver impact to TCQ goals.
Identify and implement prevention actions and communicate across all sites.
Implement and communicate error-proofing solutions across all sites.
Ensure TCQ data delivering is accurate and timely.
Champion Quality Management System (QMS) for Cabinetworks Group and responsible for
systems auditing.

ESSENTIAL QUALIFICATIONS AND SKILLS:

Bachelor's degree in engineering or equivalent
7-10 years in product development and manufacturing quality
Minimum 5 years management experience
Proficiency in Microsoft Office Suite

• Thorough knowledge and demonstrated skill in quality management and improvement

practices
Knowledge of product development and manufacturing activities including validation and
verification processes; DOE; SPC; FMEA; Good Laboratory Practices
Experience developing and managing ISO9000 (or equivalent) QMS
Analytical skills for successful evaluation of product quality status and needs
Effective verbal and written communication and interpersonal skills
Ability to make independent judgments regarding technical issues
Ability to work in an office, lab, and indoor industrial environment with cross functional teams
Strong background in problem solving techniques utilizing scientific approach to problem
resolution

PREFERRED QUALIFICATIONS AND SKILLS:

Master’s degree
Six Sigma certification
CQE/CQM or equivalent is desired
Experience in cabinetry or furniture industry
Previous experience in a Manufacturing Plant environment

ShiftFull or Part TimeFull time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish

The Company
Ann Arbor, Michigan
1,325 Employees
On-site Workplace
Year Founded: 2020

What We Do

At Cabinetworks Group, our shared purpose is to build life into the kitchen — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home.

We’re America’s largest privately held cabinetmaker, a best-in-class team of over 8,000 employees in 25 locations, including 19 manufacturing facilities. We design and manufacture the most comprehensive choice of kitchen cabinets in the country through 16 brands, among them iconic leaders like KraftMaid®, Medallion® and Merillat®.

It is our people who build the life into this company, fueling our growth mindset. Together, we fully intend to reshape our industry, by bringing humanity and a collaborative spirit to every aspect of the customer experience. And to become its employer of choice.

This is why a career with our company can be so satisfying, rewarding and worthwhile.

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