Director of Protective Services

Thank you for considering a career at Bon Secours Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

BSMH is committed to the security and safety of associates, patients, visitors, and others in ensuring a safe patient care, business and work environment and protection of hospital property. The Market Director plans, directs and overseas operations and administration of the law enforcement, security, and emergency management functions for all facilities within the market, including training, policies and procedures for the Market based on the needs of the BSMH facilities and other strategic initiatives with a focus on providing subject matter expertise, incident response management, workplace violence prevention and personal safety and security, for the respective market. The Market Director will ensure all regulatory standards are being met and being reviewed annually.  Works effectively with executives and management committed to organizational goals; fosters collaboration among team members and teams internally and externally for the respective Market.

Essential Job Functions

• Provides work directives for security and law enforcement and sets deadlines to ensure completion of operational security functions.
• Directs and coordinates, through security and law enforcement, Mercy Health activities and security functions, utilizing knowledge of established policies, procedures and practices.
• Ensures Joint Commission/CMS/ODH/OSHA regulatory standards are met for the Protective Services
• Department. Development, planning, implementation delivery of required OPOTA and PD training programs.
• Fosters the spirit of team collaboration. Supports inter-disciplinary work teams, and partnership relationships
• with internal and external customers and community partners (i.e. Fire Department, federal and state law
• enforcement agencies, EMS, Courts, Correctional Facilities and others). Supports ongoing communication and
• provides organizational updates to staff.
• Role Models a strong commitment to the patient/customer experience and leads others to create the desired
• patient/customer experience. Assures employees have the training, tools and equipment they need to
• provide an extraordinary patient experience. Measures and keeps visible to team members the achievement
• levels of patient experience. Immediately addresses behaviors that are not creating the desired
• patient/customer experience, coaches for improvement, and holds employee accountable through
• performance evaluation rating and corrective action.
• Click or tap here to enter text.
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working
• conditions associated with the job. Employees may be required to perform other job related duties as
• required by their supervisor, subject to reasonable accommodation.

Employment Qualifications

• Required Minimum Education: 4 year/ Bachelors Degree Specialty/Major: Criminal Justice or Public Safety
• Preferred Education: Graduate Degree (Masters) Specialty/Major: Criminal Justice, Law Enforcement or Public Safety
• Minimum Years and Type of Experience: 5-10 years of experience in public or private law enforcement sectors with at least 5 years of leadership experience with a focus on program development.
• Successfully complete law enforcement background check in addition to employment policy background check.
• Successfully qualify and remain current with duty weapons including ECD as directed to maintain state and/or department requirements.
• Successfully complete AED-CPR training as per department policy and procedure.
• Computer literacy at intermediate level for Microsoft Word, Excel, and Power Point.
• Healthcare Safety and Emergency Management Professional certifications or equivalent training and demonstrated leadership in the area of healthcare emergency management.
• Completion of NIMS IS courses 100, 200, 300, 400, 700 & 800.

Bon Secours Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

Security - Youngstown Regional Office

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].