Director, Product Management

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

Bounteous is seeking a Director, Product Management (located in Chennai, India) to grow the Product Management craft in India, play a pivotal role in coaching and training managers, and lead the vision and planning of digital initiatives for our clients. The Director, Product Management will provide expert knowledge to inform strategic product direction, while guiding clients through an insightful approach to their challenges, seen and unseen, and managing the collaborative effort with cross-functional teams. 

They will serve as a liaison between highly motivated, multidisciplinary teams and our clients to build solutions. This individual will have a clear understanding of, and experience in, all phases of the software development lifecycle including vision and scope definition, roadmapping, creative and user experience design, requirements specification and prioritization, iterative development, manual and automated testing, handoff, and delivery.  

The Director, Product Management in this role will be responsible for supporting recruitment efforts for Product Management talent and developing team members' Product Management capabilities. They will serve as a manager to guide and mentor team members through their career paths, while contributing to internal practice advancement to maintain consistent quality across projects and leadership in the industry.

This Director, Product Management role is based in Chennai, India. The Director will therefore also serve as a key point of contact between the team members he/she will help recruit, scale and train in India, and his/her product management counterparts globally (including North America). The best candidate will have a bias for action and bring a positive energy to Bounteous and the Product Team. 

Role and Responsibilities:

Product Execution

Support Pod Leaders (Business Unit Team Leaders across Retail, Health, Dining, and Finance industry verticals) in planning, directing, managing, and coordinating day-to-day business activities and product-related projects (agendas, briefings, and wider materials for internal meetings and major client events)

Actively engage in client communication, working closely with the Pod Leaders, Client Services, and Project Management teams to ensure client satisfaction

Work with Pod Leaders to plan staffing levels and contribute to recruiting and hiring new team members located in Chennai, India

Lead onboarding efforts for Product Management

Identify and help solve Product Team challenges and gaps

Oversee teams to emphasize data-driven decision-making wherever possible

Oversee assigned accounts for the Product Management workstream and review Product Management deliverables, providing direction and ensuring client satisfaction

Provide advisory and consultative value to internal teams facing delivery challenges, particularly those related to the Software Development Lifecycle (SDLC)

Influencing People + Team Building

Partner with multidisciplinary teams to ensure the realization of business outcomes in working solutions

Constructs comprehensive and effective presentations that translate issues into actionable objectives and a compelling story

Partner with the Client Services team to identify account growth opportunities and support sales initiatives

Develop a strong network of relationships with key stakeholders across Bounteous (service lines, client accounts, sector, wider business support teams)

Has a collaborative spirit and is a team player

Provide mentorship and career development for team members while maintaining company culture that emphasizes quality, continuous improvement, key employee retention and high performance

Responsible for mentoring, coaching and training client-facing leads, managers, etc. across Pod teams

Work with Product Leadership in North America to build and grow the Product Craft in India, including activities such as: template creation, shaping training programs, defining processes and methodologies, creating accelerators and contributing to building a knowledge management space

Ensure best practices, consistency and reliability in delivering work to client expectations and requirements

Drive utilization of tools and applications to facilitate product execution and management, including tracking and reporting

Play a key role in evaluation of and recruitment of talent for Product Management

Work directly with Pod Leaders and teams when needed for Product Execution

Work with leadership across India and North America to define the future state operating model with the Pod teams and the Product Management competency

Customer Insight

Serve as a key contributor to developing Bounteous’ perspective on customer experience; collaborate with digital strategists, technologists, data scientists, and other specialists to craft a powerful point-of-view

Collaborate with Analytics & Insights leadership in Chennai to ensure the Product Management and A&I competencies are well aligned to deliver value for clients

Product Strategy

Defines project vision for large and complex projects​

Conducts market and product analysis to inform decision-making and product strategy

Creates and executes product strategies for growing/operating digital platforms​ or ecosystems

Support Product Managers to develop key industry thought leadership; present our industry point-of-view to senior customers and prospects in account meetings, customer roundtables, conferences, and industry events

Is digital-savvy and informed on innovations, trends and technologies in the digital space

Must be resourceful, with the ability to find solutions where they are not obvious

Develops prioritized roadmaps based on value scoring in collaboration with stakeholders for business initiatives

Recognizes and synthesizes key findings and develops alternative solutions; comfortable challenging assumptions

Must be able to manage program-level or enterprise priorities

Support other team members (Delivery Managers, Technical Managers) on projects as needed, providing perspective and input from Product Management leadership to ensure they are fulfilling their responsibilities

Preferred Qualifications:

BS/BA in relevant program, or equivalent work experience

8+ years of product management experience working in a strategic capacity or consulting

Experience working with an Executive Leadership Team and/or C-suite team members; support and facilitation across all internal and external initiatives​

People management experience required 

Familiarity with multiple functional suites and software packages for requirements, prototyping, and A/B testing (JIRA, Azure DevOps, Figma, Adobe Target, Optimizely, etc.)

Deep knowledge and experience with multiple SDLCs such as Agile, Scrum, and traditional waterfall

Strong foundation in core Product Management skill sets

Exposure to a wide variety of technology platforms; eg: Drupal, Adobe, Magento, Shopify, Salesforce, OMS, PIMs, Google Analytics etc.

Strong written and verbal communication skills

Strong skills in MS Word, Excel, and PowerPoint are great assets

Digital agency experience is a plus

Experience working with Global Delivery teams is a plus

Experience across our primary industry verticals (Retail, Health, Dining & Finance) is a plus

Willingness to travel

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

Bounteous is willing to sponsor eligible candidates for employment visas.

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