Job Title: Director of Product Management
Location: Austin, TX (Hybrid)
Company: Hippo Insurance
Reports to: Chief Product Officer
About Hippo:
Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch.
Hippo built the world’s first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. Our aim is to help you avoid issues before they become costly problems because the best claims experience is the one you don’t have. Simply put, Hippo exists to protect the joy of homeownership.
About You:
We are looking for a highly strategic and results-driven Director of Product Management to lead our Insurance & Operations product team. Based in Austin, TX, this leadership role will be responsible for driving the development and execution of our product strategy, overseeing a talented team of product managers, and working cross-functionally to bring our vision to life.
What You’ll Do:
- Lead the development of the product strategy and roadmap for our Hippo Home Insurance and Insurance Operations teams that leverages technology to solve customer problems and deliver business outcomes. Act as the product champion within the company and communicate product vision effectively to both internal and external stakeholders.
- Lead a high-performing product team of 4-5 PMs / Sr. PMs, helping to coach, empower, and develop their careers. Foster a culture of impact, innovation, collaboration, and continuous improvement across the product team.
- Work closely with engineering, design, data, marketing, operations, and business teams to bring products from concept to market. Ensure timely and successful delivery of products that meet customer needs and drive business value.
- Deeply understand our customers, their needs, and opportunities using qualitative research and data analysis. Leverage that knowledge to define product requirements and ensure that our offerings are differentiated, competitive, and meet the evolving needs of our customers and partners.
- Serve as the key point of contact for senior leadership, providing regular updates on product performance, opportunities, and challenges. Present and advocate for product decisions with clear, actionable insights.
- Stay ahead of industry trends and emerging technologies to drive innovation within our product portfolio. Proactively identify new opportunities to enhance our offerings or create new products that serve the needs of our customers.
- Set goals and KPIs to track and manage progress toward your product strategy and business goals..
Must Haves:
- 8+ years of experience in product management, with at least 3 years in a leadership role managing and scaling product teams. Experience in the insurance or financial services industry is preferred, but not required.
- Proven track record of leading cross-functional teams and delivering complex, high-impact products. Ability to inspire and motivate a team to achieve ambitious goals. Demonstrated success earning the trust of stakeholders and leading cross-functional initiatives. Strong leadership presence and interpersonal skills with the ability to influence and motivate people at all levels from executives to ICs across a broad variety of job functions.
- Strong ability to think strategically and develop long-term product roadmaps. Comfortable balancing long-term vision with short-term execution priorities. Cultivates a deep understanding of business, technology, and customer needs and how to translate them into innovative product solutions.
- Passionate about solving problems. Willing to roll up your sleeves to directly execute. Come up with hypotheses, implement, measure, and iterate toward success. Eagerly embraces complex, ambiguous, volatile situations.
- Data-driven decision-making skills and a deep understanding of metrics that drive product success. Ability to quickly analyze data to identify trends, opportunities, and areas of improvement.
- Excellent written and verbal communication skills. Ability to clearly articulate product strategies, goals, and roadmaps to diverse audiences, including senior executives, engineers, designers, and customers.
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
Nice to Haves:
- Experience in insurance or financial services a preferred
- MBA or advanced degree is a plus
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
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- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Hippo CCPA
What We Do
Hippo’s more than just a home insurance company, its reimagined home protection, helping our customers identify and resolve issues in their homes before they become major headaches. Hippo offers complimentary smart home devices with smart home discounts, home care services that include home wellness checkups and layers in advanced technology that’s focused on preserving our customers’ properties and their pocketbooks. In just over three years, we’ve grown to protect hundreds of thousands of homeowners in 31 states, reaching over 70 percent of the US homeowners population, and aim to reach 95 percent of homeowners by 2021. Hippo has raised $359 million in total funding with a recorded $1.5 billion valuation. Most recently, the company announced a $150 million Series E funding round led by venture capital firm FinTLV.