Director, Product Design

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

Position Overview

As Product Design Director, you will be responsible for driving design strategy, innovation and research initiatives within our product organization. Leading a team of UX designers, you will collaborate closely with product management and engineering to deliver intuitive, data-driven experiences that empower users. Your role will be instrumental in shaping the future of our platform by fostering a culture of design excellence, user empathy, and continuous improvement. If you thrive on solving complex problems and leading teams to craft seamless, impactful product experiences, we want to hear from you.

Job Responsibilities

• Establish, drive and articulate a vision for the future of design at Agiloft.
• Mentor and coach UX designers in a motivating and supportive manner and keep the team on top of emerging UX techniques and tools.
• Drive innovation in user experience design by incorporating emerging trends, methodologies, and technologies.
• Champion accessibility and inclusivity in product design.
• Oversee user research initiatives, synthesizing insights to inform product strategy and design decisions.
• Establish goals and target metrics that design decisions can be mapped to.
• Create alignment with other groups within the company by working collaboratively with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints.
• Advocate for user-centered design principles across the organization, ensuring consistency and usability in product experiences.
• Develop and refine design processes, tools, and frameworks to optimize team efficiency and output.
• Conduct design reviews and provide constructive feedback to ensure high-quality deliverables.
• Stay up-to-date with industry best practices, emerging technologies, and competitor products.
• Other duties as assigned

Required Qualifications

• 8+ years of experience in UX design, with at least 3 years in a leadership or managerial role.
• Proven track record of designing and delivering successful B2B SaaS products.
• Strong expertise in user research methodologies, usability testing, and data-driven design.
• Experience facilitating customer co-development and discovery workshops.
• Proficiency in UX/UI design tools such as Figma, Creative Cloud or other visual design, wireframing, and prototyping tools. Proficiency in rapid prototyping.
• Deep understanding of front-end technologies and their impact on UX design (HTML, CSS, JavaScript frameworks).
• Excellent communication, presentation, and storytelling skills, with the ability to influence stakeholders at all levels.
• Experience working with distributed, multinational teams.
• Degree in HCI, Interaction Design, UX Design, or a related field.
• Experience designing ERP, CRM, BPM, or legal technology solutions is a plus.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.