Search the 13 jobs at Agiloft

The Solution Consultant will serve as an expert in Agiloft's product and the CLM industry, assisting account executives in qualifying sales opportunities and crafting solutions tailored to customer needs. The role includes leading product demonstrations, managing customer pilots, and providing feedback to product teams.

The Associate Technical Support Representative provides customer service, assists with technical support inquiries, manages customer calls, and updates support tickets. Responsibilities include license generation, product installation, server refreshes, and validating technical issues for escalation. A focus on customer-centric support and effective problem-solving is essential.

As a Staff Site Reliability Engineer, you will develop and implement reliable and scalable systems, lead post-incident reviews, collaborate with engineering teams on reliability targets, manage incidents, and contribute to disaster recovery strategies. You will also provide mentorship and improve operational metrics while participating in on-call rotations.

As a Customer Success Manager at Agiloft, you will build relationships with Mid-Market customers, drive product engagement and renewal, and collaborate cross-functionally to ensure customer success. Responsibilities include proactive customer engagement, risk identification, usage monitoring, goal setting, and driving feature adoption while advocating for customer needs internally.

The Marketing Director, Contract SME will enhance Agiloft's market presence by refining messaging, supporting sales teams, analyzing competition, and delivering effective presentations. Responsibilities include developing role-specific content, hosting webinars, and contributing to product strategy to drive growth and awareness.

Implementation Specialists at Agiloft design and configure systems to optimize clients' contract lifecycle management processes. Responsibilities include collaborating with project teams, leading implementation efforts, analyzing customer data, and providing training. Candidates should possess technical expertise, strong analytical skills, and the ability to communicate effectively with customers.

As a Technical Support Representative, you will provide multi-channel support for Agiloft's data-first CLM software, resolve critical technical issues, assist customers with installations, and collaborate with engineering. The role requires analytical skills, a technical mindset, and the ability to customize solutions without coding.

As a Staff DevOps Engineer, you will design and implement scalable and resilient CloudOps systems, enforce best practices for CI/CD and automation, collaborate with teams on DevOps initiatives, and lead infrastructure migrations and upgrades. You will also maintain documentation and standards and participate in on-call rotations.

As a Senior DevOps Engineer at Agiloft, you will design and implement CI/CD pipelines, automate infrastructure, troubleshoot systems and applications, manage cloud resources, and mentor junior engineers while ensuring adherence to security and compliance standards.

The Named Support Representative is responsible for managing relationships with enterprise-level accounts, providing technical support, and collaborating with internal teams to resolve customer issues. They will host meetings, provide project updates, and facilitate communication between customers and Agiloft's engineering and support teams.

The Enterprise Account Executive at Agiloft will develop and nurture large enterprise client relationships, manage the full sales cycle for SaaS solutions in contract lifecycle management, and address client needs through presentations and demonstrations. This role involves collaborating with internal teams and contributing to pipeline growth.

The Mid-Market Account Executive is responsible for selling Agiloft’s software solutions, developing new client relationships, providing sales presentations and demos, and managing the sales cycle from inception to close. The role requires excellent communication and problem-solving skills, and experience in Software as a Service (SaaS) and Contract Lifecycle Management.

This senior sales role involves developing new and nurturing existing large enterprise clients for Agiloft’s contract lifecycle management software. Responsibilities include conducting sales presentations, handling customer inquiries, managing proof of concepts, and contributing to pipeline growth.