Senior Director, Product Design

About you 

You are a leader passionate about design and analytical problem-solving, eager to apply your skills to meaningful work with global impact. You aspire to lead innovation, explore the latest technologies, and discover new solutions. With excellent taste and a strong desire to create world-class design solutions, you have a keen eye for emerging UX trends. You excel in collaborative environments, eager to work with, lead, and learn alongside top professionals in Product, Design, and Engineering. You are adept at creating scalable design solutions and operationalizing impactful outcomes.

About this role 

As a key member of Udemy's design leadership team, reporting to the VP of Design & Research, you will influence the overall design strategy for the next iteration of the Udemy Consumer Experience, focusing on reimagining our Discovery & Growth experiences across web and mobile platforms. Your diverse background will guide the development of products and features utilized by millions of learners and thousands of companies worldwide. In this player-coach role, you will actively visualize and prototype the next generation of Udemy product features while mentoring your team to scale our vision across various screens and devices.

You will champion the needs of learners and instructors dedicated to discovering, refining, and building new professional skills, devising a design vision that solidifies our position as the premier learning product. Your efforts will help customers advance their lives and careers through learning. Leading a design team, you will collaborate closely with product managers, researchers, engineers, marketers, content strategists, and top instructors to prioritize, create, and deliver simple, elegant, and user-friendly features across all platforms. Your keen design sense and leadership experience will elevate the team's work to high-quality, state-of-the-art design. As Udemy's global UX team continues to thrive, you will play an influential role in recruiting and hiring designers for your team and beyond.

Here’s what you will do

• Provide hands-on design leadership across our Discovery & Growth design team to maximize impact for learners, instructors, and business partners.
• Collaborate with design peers to drive a coherent, visually appealing, and high-performing UX across all platforms.
• Simplify complex problems by employing advanced UX strategies to create high-performing and polished design solutions.
• Document and operationalize design solutions to enable efficient scaling.
• Contribute to design processes and internal project planning for Udemy’s product design team.
• Partner closely with stakeholders across the company to ensure seamless introduction of new products and features with exceptional user experiences.
• Own and advocate for the design and experience vision of our products.

We’re excited to have you because you have…

• 10+ years of experience in UX, product design, and visual design for web and mobile products; experience with other device classes is a plus.
• More than 5 years of experience leading design teams, mentoring, and fostering growth in product design teams.
• Exceptional design taste with a sharp eye for detail in user experiences; fluency in video-based products, mobile, and game design is advantageous.
• Proficiency in motion design, user research, design processes, design systems and tools, early usability studies, and an iterative approach to product development and deployment.
• A proven track record of guiding teams through product releases featuring user-facing designs from inception to completion.
• Experience in developing UX for AI solutions, subscription services, or e-learning platforms is beneficial.
• Superior communication skills with the ability to facilitate diverse groups of stakeholders and inspire cross-departmental collaboration.
• Success in building and mentoring teams by cultivating a positive team culture and strong working relationships, with enthusiasm to continue this at Udemy.
• A portfolio showcasing projects that demonstrate your problem-solving process and leadership in achieving pixel-perfect design solutions.
• A passion for joining a design team dedicated to transforming lives worldwide through learning.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:

• Core Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage

• HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions

• Transgender Benefits: Expanded medical coverage for gender-affirming care

• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay

• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

• Retirement: Pre-tax and Roth 401(k) plan with an employer contribution

• Vacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly

• Holidays: Twelve paid holidays throughout the year

Information regarding data privacy is available within the Udemy Careers Privacy Notice.