Director of PreSales Strategy & Operations

Posted 20 Days Ago
Be an Early Applicant
Washington, DC
212K-318K Annually
Senior level
Cloud
The Role
The Director of PreSales Strategy & Operations will shape the strategic direction of sales engineering, optimize processes, and lead a team in driving operational excellence and growth.
Summary Generated by Built In

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 
Join our team! We’re building a world where Identity belongs to you.

Okta is hiring for a  Director of Presales Field Strategy and Operations. This person will play a critical role in shaping the Sales Engineering organization's strategic direction and operational efficiency. 

This individual will work closely with senior presales leadership, sales teams, and cross-functional departments to drive strategic initiatives, optimize processes, and scale the Sales Engineering function to meet the needs of a rapidly growing customer base. The ideal candidate is a proven leader with a strong background in sales engineering operations, strategy development, and cross-functional collaboration within a fast-paced, tech-driven environment.

What you will be doing:

Strategic Planning & Execution:

  • Partner closely with the SVP of Global Presales to set the organizational vision, strategy, planning, and associated operational cadences.
  • Lead the development, implementation, and continuous optimization of the Sales Engineering strategy in alignment with overall company goals.
  • Analyze market trends, customer feedback, and competitive landscapes to ensure the Sales Engineering team’s strategies are responsive and forward-thinking.
  • Collaborate with sales leadership to ensure Sales Engineering initiatives are integrated with overall sales goals and effectively support revenue generation.

Operational Excellence:

  • Own the operational capabilities of the Sales Engineering function, ensuring efficient workflows, resource allocation, and alignment across all teams.
  • Drive the development and continuous improvement of processes, tools, and systems that enable Sales Engineers to be more effective in their pre-sales engagements.
  • Implement and optimize performance metrics, KPIs, and reporting mechanisms to measure team effectiveness, resource utilization, and overall impact on sales success.

Team Leadership & Development:

  • Manage a team of operations professionals supporting the Sales Engineering function, ensuring high engagement, performance, and accountability levels.
  • Provide leadership in fostering a culture of continuous improvement, cross-functional collaboration, and high performance within the Sales Engineering team.
  • Identify skills gaps, create professional development programs, and mentor high-potential team members to grow into leadership roles.

Cross-Functional Collaboration:

  • Work closely with the Sales, Marketing, Product, and Customer Success teams to align strategies, ensure effective handoffs, and ensure customer-facing teams have the necessary resources and information to succeed.
  • Serve as the point of contact for escalated operational or strategic challenges and as a bridge between the Sales Engineering team and other departments.
  • Provide strategic insights for product development, sales enablement content, and customer-facing training programs.

Reporting & Analytics:

  • Partner with the analytics teams to develop and maintain dashboards, reports, and analytics to measure and report on the effectiveness of Sales Engineering operations, including technical win rates, and overall impact on sales performance.

Technology & Tools:

  • Partner with the Business Technology and Field Strategy & Operations Systems teams on selecting, implementing, and optimizing tools and platforms that support the Sales Engineering function, including CRM systems, proposal management tools, and demo environments.
  • Ensure the Sales Engineering team has access to the latest technologies, resources, and training to drive efficiency and effectiveness.

What you will bring to the role:

  • Minimum of 5 years as a Sr. Manager or Director in a Go To Market Strategy & Operations role
  • Demonstrated success in directly leading a high-performing team within the SaaS environment. 
  • Significant experience in influencing and scaling the Sales Engineering field and operations team. 
  • Expert in operationalizing global cadences, with the ability to optimize resource allocation and collaboration with sales.
  • Willingness to travel globally as needed. 

 

Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

#LI-SC

#LI-Hybrid

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$212,000$318,000 USD

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:

$170,000$284,000 USD

What you can look forward to as a Full-Time Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

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The Company
HQ: San Francisco, CA
6,000 Employees
On-site Workplace
Year Founded: 2009

What We Do

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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