Director, Pre-Sales Solutions Consulting

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Senior level
Software • Big Data Analytics
The Role
As the Director of Pre-Sales Solutions Consulting, you will lead and mentor a team of consultants, guiding them in technical sales processes, collaborating with cross-functional leaders, and continuously improving team effectiveness in delivering impactful solutions to customers.
Summary Generated by Built In

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen! 

The Role

As a Director of Pre-Sales Solution Consulting, you will hire, shape, develop, and mentor the team leading  the technical aspects of the sales process, working directly with prospects to understand their key business objectives, key use cases, challenges, and their architecture/ecosystem, help prospects understand the Amperity Platform - what it does, how it works, and why it is important to brands, and help prospects understand how Amperity will fit within their ecosystem to enable their key use cases.

Interesting Problems

  • Recruit, enable, coach, and lead a team of Pre-sales Solution Consultants to support Sales efforts 
  • Be a consistent, empathetic, and available thought partner for your team; bolstering their technical expertise, fostering collaborative problem solving, and sharing best practices
  • Work closely with the team to ensure each SC is setup for success, offering clear expectations, relevant enablement, access to needed resources
  • Co-lead the team through consistent collaboration and thought sharing to identify opportunities for improvement, design effective solutions, and lead rollout of cross team strategies to positively impact the effectiveness of SCs
  • Continuously learn the platform capabilities and give expert guidance on its applicability to customer ecosystems and use cases.
  • Work closely with cross functional leaders across Sales, Pilots, Services, and Product to continue to iterate and improve how teams work together to deliver impactful solutions for our customers.

About You

  • Minimum 7 years experience in Pre-Sales Solutions consulting roles
  • Minimum 5 years experience in data/technology/consulting related roles 
  • Minimum 2 years’ experience leading a highly consultative (technical and business) group of Pre-Sales Solutions Consultants
  • Minimum 1+ years experience in marketing technology,  customer data management, analytics, database management, or business intelligence tool configuration and programming
  • Player-Coach with the ability and willingness to step in and assist the team where needed
  • Curious, with a growth mindset, and strong analytical and problem-solving skills
  • You foster a client-focused attitude in your team — a customer advocate
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • Thought leader on effective solution selling skills (discovery, demonstrations, workshops) who can work with the team to define and roll out consistent strategies used across the team.
  • Experience with customer data related technology - SQL, databases, data integration tools, APIs, Machine Learning

Location

Seattle, WA or New York, NY

We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility

Compensation

Base Salary: 166,000 - 230,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

Cash Incentives: This position is eligible for variable pay via a sales compensation plan. Depending on the role, these plans may pay as commissions and/or as bonuses according to achievement level against sales-related targets and/or sales-related business objectives

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position

Benefits 

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Top Skills

SQL
The Company
HQ: Seattle, WA
330 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Amperity is the only CDP that takes a comprehensive approach to helping you use data to serve your customers. Our suite of enterprise-grade products addresses the full spectrum of customer data challenges, from identity resolution to assembling and accessing the elusive Customer 360 to uncovering and activating the customer intelligence that matters. Amperity puts you on a fast-track to customer-centricity, builds trust, and enables true customer-centric alignment and collaboration across IT, analytics, marketing and beyond.

Our platform enables organizations to take control of their customer data, systematically improve customer relationships, and foster brand loyalty. We provide the power, flexibility, trust, and expertise to overcome the most daunting roadblocks on the path to customer-centricity at scale. Amperity works with 100+ leading global brands across industries including Alaska Airlines, Michaels, Lucky Brand, Kendra Scott, Planet Fitness, Kenneth Cole, Tapestry, Crocs, Servco, First Hawaiian Bank, and many more.

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