Director, Pre-Sales Solutions Consulting

At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400 leading global brands like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk.

The Role

As a Director of Pre-Sales Solution Consulting, you will hire, shape, develop, and mentor the team leading  the technical aspects of the sales process, working directly with prospects to understand their key business objectives, key use cases, challenges, and their architecture/ecosystem, help prospects understand the Amperity Platform - what it does, how it works, and why it is important to brands, and help prospects understand how Amperity will fit within their ecosystem to enable their key use cases.

Interesting Problems

• Recruit, enable, coach, and lead a team of Pre-sales Solution Consultants to support Sales efforts 
• Be a consistent, empathetic, and available thought partner for your team; bolstering their technical expertise, fostering collaborative problem solving, and sharing best practices
• Work closely with the team to ensure each SC is setup for success, offering clear expectations, relevant enablement, access to needed resources
• Co-lead the team through consistent collaboration and thought sharing to identify opportunities for improvement, design effective solutions, and lead rollout of cross team strategies to positively impact the effectiveness of SCs
• Continuously learn the platform capabilities and give expert guidance on its applicability to customer ecosystems and use cases.
• Work closely with cross functional leaders across Sales, Pilots, Services, and Product to continue to iterate and improve how teams work together to deliver impactful solutions for our customers.

About You

• Minimum 7 years experience in Pre-Sales Solutions consulting roles
• Minimum 5 years experience in data/technology/consulting related roles 
• Minimum 2 years’ experience leading a highly consultative (technical and business) group of Pre-Sales Solutions Consultants
• Minimum 1+ years experience in marketing technology,  customer data management, analytics, database management, or business intelligence tool configuration and programming
• Player-Coach with the ability and willingness to step in and assist the team where needed
• Curious, with a growth mindset, and strong analytical and problem-solving skills
• You foster a client-focused attitude in your team — a customer advocate
• Ability to creatively explain and present complex concepts in an easy to understand manner
• Thought leader on effective solution selling skills (discovery, demonstrations, workshops) who can work with the team to define and roll out consistent strategies used across the team.
• Experience with customer data related technology - SQL, databases, data integration tools, APIs, Machine Learning

Location

Seattle, WA or New York, NY

We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility

Compensation

Base Salary: 166,000 - 230,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

Cash Incentives: This position is eligible for variable pay via a sales compensation plan. Depending on the role, these plans may pay as commissions and/or as bonuses according to achievement level against sales-related targets and/or sales-related business objectives

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position

Benefits 

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.