Director, Organization Design and Effectiveness

Posted 3 Days Ago
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Toronto, ON
Senior level
Fintech • Payments • Financial Services
The Role
The Director of Organization Design and Effectiveness leads the design and development of operating models and strategic talent projects, focusing on organization design, effectiveness, and continuous improvement methodologies. They consult with HR and business leaders to enhance efficiency and ensure alignment with strategic goals while supporting the development of workshops and resources for capability building.
Summary Generated by Built In

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Director, Organization Design & Effectiveness is accountable for providing leadership, consultation and expertise in the design, development and delivery of operating models as well as strategic talent and OD projects, which are typically focused on the top layers of the organization.  Key accountabilities include the end-to-end consultation and facilitation of key phases in talent related operating model design and all phases of an organization design project including strategic positioning, quantitative and qualitative assessments, development of design options,  recommendations, implementation and strategic communication. The role also supports the Senior Director, Organization Design and Effectiveness with work related to continuous improvement of methodology, processes,  tools and  best practice research and other enterprise/HR initiatives requiring ODE subject matter expertise or support.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.  Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.  

How you’ll succeed

  • Organization Effectiveness - Provide operating model and organization design consultation and expertise to Business and Functional across the enterprise to create optimum ways of working, structure and roles to deliver on leaders’ mandates and objectives. Conduct in-depth and proactive organization effectiveness reviews to identify design opportunities that will enhance organizational effectiveness and efficiency.  Lead complex/high impact end-to-end initiatives ensuring consistent application of CIBC Organization Effectiveness Principles and methodology; measure and track expected outcomes for purposes of enterprise organization effectiveness metrics reporting. 
  • Capability Building – Build capability within the HR community through proactive consultation, subject matter expertise and guidance and communication on ODE processes and tools.  Support the development and delivery of organization design effectiveness workshops to transfer knowledge of operating and organization design principles and practices.  Act as the key relationship point of contact for Line HR and/or business/functional group leaders on organization design and effectiveness issues or concerns.
  • Operational Efficiency – Contribute to the on-going development and consistent application of the Organization Design Effectiveness framework by making improvement recommendations to existing processes, tools and materials and by continually testing the materials with HR professionals and business/functional leaders.  Ensure organization effectiveness principles are consistently applied in all relevant projects ensuring business/ functional specific design criteria is in alignment with the business/functional strategy and goals. 

Who you are

  • You can demonstrate experience in operating models, agile design, organization design principles, concepts, methods, models and processes and experience in leading cross-functional/enterprise initiatives and projects.  It’s an asset if you have experience in consulting, and have an understanding of People Change Management theories
  • You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
  • You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
  • You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 34th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Acumen, Change Management, Enterprise Strategies, Operational Efficiency, Organizational Structures, Performance Management (PM), Risk Assessments, Training and Development, Waterfall Model

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The Company
HQ: Toronto, Ontario
43,351 Employees
On-site Workplace

What We Do

CIBC is here to help all our clients reach their goals.

We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.

With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.

This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.

La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.

Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.

Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.

Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada

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