Director, Operations

The Cystic Fibrosis Foundation is a leading healthcare nonprofit organization like no other. For decades, we have been taking major steps and pioneering new ways to advance the mission to find a cure for cystic fibrosis and to provide all people with CF the opportunity to lead long, fulfilling lives by funding research and drug development, partnering with the CF community, and advancing high-quality, specialized care.

We are the global leader in the search for a cure for cystic fibrosis and nearly every CF drug and therapy available today was made possible because of CF Foundation support. We did this not only for the close to 40,000 people living in the U.S. with CF – and the estimated 105,000 people worldwide – but for the people with CF and families who have worked tirelessly to support the mission.

These achievements have required dedication and unwavering commitment from a talented team of CF Foundation employees. We promote an environment that attracts -- and retains -- a diverse group of talented people who are passionate about eradicating this disease . Join us and you will join an amazing team, devoted to our community, and our mission.

Position Description

The Cystic Fibrosis Foundation (CF Foundation) and its employees embrace their commitment to its core values.  These core values are the pillars on which the CF Foundation stand and will continue to sustain us as we move forward.

• Keep sight of what really matters:  Our decisions are based on what is best for people with cystic fibrosis and their families.

• Aspire for excellence in all we do:  We take pride in our work. We are committed to continuous learning and improvement.

• Stronger together:  We collaborate and work together so that we can learn more and achieve more.

• Innovate with courage:  We embrace challenges. We reach beyond boundaries in pursuit of our vision.

• Care about our people:  We deeply care about each other and all who support our shared mission. We listen with respect. We support one another.

We are a nonprofit, donor-supported organization that has raised and invested billions of dollars to help develop cystic fibrosis therapies that have changed the lives of people with this disease.  Nearly every CF medicine available today was made possible because of Foundation support.

POSITION SUMMARY:

The Director, Operations will report directly to the Vice President, Operations. This position will play a critical role within the Operations and Meetings team, collaborating with department leadership and internal stakeholders to ensure timely, collaborative, and cost-effective business administration. The Director, Operations will develop trusted relationships across the organization. In addition, this individual will exercise a high degree of interpretation, judgement and discretion managing complex and broad initiatives. This is a hybrid role based in Bethesda, MD and requires 2-3 days per week in the Bethesda office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operations Project Management

• Supports the Vice President, Operations with strategic initiatives. This includes comprehensively identifying internal needs, facilitating conversations, driving alignment, project management, development and execution of communications, training and change management/ stakeholder engagement plans.

• Seeks continuous improvements in procedures, systems and processes. Identifies opportunities for broader internal support by the Operations department, including ensuring financial effectiveness and elevating service provided by the department. Emphasizes exceptional customer service.

• Leads Operations projects by providing guidance, assigning responsibilities and ensuring timely completion of deliverables.

• Engages in cross-functional initiatives and serves an advocate for both the Operations department and relevant internal stakeholders.

Budgeting and Planning

• Assists the Vice President, Operations with the administration and planning of Operations and all Operations-related budgets, annual planning and quarterly business reviews. Helps distill complex budgets into relevant narratives for leadership.

• Reviews all Operations-related spend transactions to ensure financial effectiveness and compliance with budget and organizational policies.

• Maintains accurate reporting, KPIs, metrics and dashboards, effectively illustrating department progress.

General Operations

• Supports the Vice President, Operations and department leadership in managing initiatives in areas such as the Foundation’s national real estate footprint, physical security, commercial insurance, meetings, purchasing and procurement.

• Leads the department’s activities in support of procurement-related initiatives, including Workday.

• Creates and maintains educational materials and standard operating procedures for stakeholders, including standard operating procedures.

• Serves as the primary liaison to internal compliance and risk management functions, ensures department compliance with relevant policies.

• Responsible for engaging with internal communications functions to ensure timely and relevant updates to appropriate audiences.

• Identifies opportunities to leverage technology to better support operations.

• Develops and fosters trust-based relationships with internal stakeholders.

• Provides communication supports as needed to department leadership, including but not limited to drafting memos, emails, meeting materials, presentations, training documents and process maps.

• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree in Business Administration other related disciplines or equivalent work experience.

• Minimum of 8-10 years of professional work experience.

• Minimum of 5 years of experience leading projects or a team.

• Proficiency in Workday Financials preferred.

• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Teams).

• Excellent written and oral communication skills; ability to communicate effectively with all levels of staff throughout the organization.

• Excellent time management and organization skills including the ability to handle multiple tasks, prioritize and keep organized to ensure timely and accurate work.

• Ability to work independently; prioritizes and manages time to meet deadlines.

• Demonstrated strong analytical, planning, organizational, and presentation skills and abilities, keen attention to detail.

• Project Management and Change Management experience preferred; certifications highly desired.

REPORTING RELATIONSHIPS:

• Reports to the Vice President, Operations.

WORKING CONDITIONS:

• Normal office environment with little exposure to excessive noise, dust, and temperature.

• No heavy lifting required.

• Some travel may be required.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

This position will be posted for a minimum of 5 days or until the position is filled. Applications will be accepted on an ongoing basis, so candidates are encouraged to apply promptly if interested.

The salary range is $141,600.00 to $177,100.00. Specific salary varies based on geographic location and is commensurate with experience.

Total Rewards: The CF Foundation is committed to offering competitive compensation (base pay and incentive), benefits, and professional development opportunities that maximize our ability to recruit, retain, reward, and motivate a highly qualified and diverse workforce. Our comprehensive benefits package includes medical, dental, and vision coverage; a holistic well-being program; health savings and flexible spending accounts; employer-provided life and disability insurance; retirement savings benefits; and a variety of work-life benefits to support employees and their family members. In addition, the CF Foundation offers full-time employees 20 days of vacation and 10 days of sick per year, prorated based on hire date, as well as 14 paid holidays, 2 personal days, and a variety of generous leave benefits. Visit our Why Work at the Cystic Fibrosis Foundation page to learn more.

The CF Foundation is an equal opportunity employer that is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. We strive to recruit and maintain a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, physical or mental disability, color, religious creed, ancestry, national origin, religion, age, sex, pregnancy, marital status, genetic information or testing, gender identity and expression, sexual orientation or status as a Vietnam-era or special disabled veteran or any characteristic protected by law.

Reasonable Accommodations: The CF Foundation is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].