Director of Operations - Mobile Communications

EquipmentShare is Hiring a Director of Operations - Mobile Communications

Job Summary:

At EquipmentShare, we are looking for an experienced and strategic Director of Operations – Mobile Communications to lead and scale our radio communications team. This role requires a unique blend of operational leadership, technical expertise in Mobile Communications systems, and strong business acumen—particularly in sales, engineering and service delivery. 

The ideal candidate is a proven leader with hands-on experience in two-way RF radio technologies, capable of driving both technical excellence and business growth.

Key Responsibilities: 

• Oversee day-to-day operations of the radio communications team.
• Implement a mobile power solution using Starlink to ensure continuous radio operation in remote locations.
• Maintain and troubleshoot Motorola MotoTurbo systems, including Capacity Plus, Capacity Max, and legacy systems.
• Diagnose and repair UHF, VHF, and 800-900 MHz radio systems.
• Utilize Motorola Systems Analyzer and service monitors for system calibration and diagnostics.
• Lead and support the delivery of CAT (Communications and Technology) radio classes to generate revenue.
• Develop and program radios and repeaters to meet specific operational requirements.
• Program radios and repeaters to customer-specific frequencies and configurations.
• Provide site support and on-site technical solutions for new and existing radio system projects.
• Prepare and deliver detailed quotes for radio equipment and services to internal and external customers, ensuring alignment with contract requirements and equipment specifications
• Collaborate with the sales team to drive revenue and identify new business opportunities within the construction sector.
• Ensure high levels of customer satisfaction through excellent service and technical support.
• Manage a team of technicians and coordinate resources for project success.
• Identify and coordinate with third-party providers to support specialized operational needs.
• Collaborate with the IT team on systems management, including Starlink setup and configuration.

Why We’re a Better Place to Work

• Competitive salary.
• Medical, Dental and Vision coverage for full-time employees.
• 401(k) and company match.
• Annual tool and boot reimbursements for those in applicable jobs. 
• Generous paid time off (PTO) plus company paid holidays.
• Monthly family dinner nights
• Fitness Membership stipends plus seasonal and year round wellness challenges.
• Company sponsored events (annual family gatherings, food truck nights and more).
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year. 
• Opportunities for career and professional development 

Requirements:

• Proven experience in sales and operations management, preferably in the communications or construction industry.
• Strong technical background in Motorola two-way radio systems, wifi services. (Starlink) 
• Hands-on experience with MotoTurbo, Capacity Plus, Capacity Max, and legacy radio infrastructure.
• Proficient in troubleshooting, diagnosing, and repairing radios and systems, with expertise in using Motorola System Analyzers and Service Monitors.
• Working knowledge of programming software for radios and repeaters.
• Ability to provide technical site support and implement custom radio solutions.
• Strong communication, leadership, and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Travel required across the country to support operations and project implementation.
• Possess a valid Driver’s License and TWIC (Transportation Worker Identification Credential) card

Skills & Qualifications:

• Certification or training in Motorola radio systems.
• Experience delivering training or educational programs in radio communications.
• Understanding of OSHA and safety practices relevant to site work in construction.
• Minimum of 10 years of experience 
• Excellent leadership and people management skills.
• Strong communication and interpersonal skills.
• Results-driven mindset with a focus on continuous improvement

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.