Director, Occupier Services, Project & Development Services

Posted 4 Days Ago
Be an Early Applicant
San Francisco, CA
162K-190K Annually
Senior level
Real Estate
The Role
The Director of Occupier Services is responsible for managing complex real estate projects, leading cross-functional teams, maintaining client relationships, and driving business growth. This role requires strategic leadership, financial management, and effective communication across diverse sectors to ensure successful project delivery.
Summary Generated by Built In

Job Title

Director, Occupier Services, Project & Development Services

Job Description Summary

The Director of Occupier services brings a hands-on client centric approach and passion for strategic leadership to tactical project delivery. This role requires a deep understanding of stakeholder expectations and the ability to bring alignment to diverse teams to drive success to our clients. The Director’s depth of understanding and connectivity to the market combines with their client facing skills (leadership, technical knowledge, and communications) in to build teams and navigate complex matrix environment relationships. The ability to pivot their knowledge and approach to guide and grow relationships and delivery practices across various sectors including but not limited to Financial Services, Legal, Healthcare, Life Science and Industrial, is essential to both ensure successful project delivery as well as the expansion and growth of the business. The three primary goals of this role are: Delivery of complex real estate projects, Leading cross functional consultative teams towards the goals of both internal and external stakeholders, and the Growth and Expansion of C&W’s Project and Development Resources in the local market.

Job Description

Essential Job Duties: 

  • Regular interface with internal and external clients to ensure successful delivery of project management services, client goals and objectives are established and achieved, project action plans are implemented, anticipate/respond to all client needs, and generally act as a trusted advisor for comprehensive real estate work 
  • Act with fiduciary responsibility to client projects, including complete financial management of project: establish and manage project budgets, maintain monthly forecasts and cash flow analysis, prepare anticipated cost reports and any other reports as required by the client. 
  • Management of due diligence, programming, design, entitlements, bidding, permitting, procurement, design team selection, schedule creation/management, contractor selection, vendor selection, sustainability and post construction services. 
  • Demonstrate competence in broad range of varied project types and operate in complex / non routine environment. 
  • Lead business development efforts through identification of project or client opportunities. 
  • Liaise with internal cross-functional leaders in outsourced real estate services such and brokerage, development, valuations, portfolio management and other associated disciplines.
  • Oversee capital improvement programs with design and construction processes at multiple sites through local/account-based resources. 
  • Negotiate contracts with selected vendor(s) and manage performance of all contracted vendors, consultants, etc. 
  • Provide excellent communication to internal and external stakeholders to develop and maintain trust, leadership and understanding.
  • Identify and address areas of concern regarding potential liabilities and risk (fee, our reputation, errors and omissions, etc.) with Market Leader. 
  • Guide and mentor a team of junior project managers to ensure quality controls are established and met for consistent project delivery.
  • Provide an appropriate level of on-site supervision to ensure proper performance criteria are being met. 
  • Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects. 
  • Active management of PDS staff, including adherence to company policy/procedures, staff development, performance management, and team motivation.  Convey and ensure adoption of policies and practices to the team.  

Education/Experience/Training: 

  • Bachelor’s degree in architecture, Engineering, Construction Management, Business Administration or related field. Master's degree preferred. Certification preferred. 
  • Fifteen or more years of related experience with 5 or more years of management experience required. 
  • Ability to contribute to the strategic direction of the assigned department or assigned practice area.  
  • Advanced project management skills with expertise in the project management business.   
  • Expert in client relations, client management and consulting.   
  • Excellent verbal and written communication skills.   
  • Highly organized with strong analytical skills.    
  • A proficient working knowledge of accounting and financial reporting, budgeting, scheduling and processes as they relate to corporate real estate, design and construction.   
  • Software skills:  Microsoft Office applications, MS Project. 




Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $161,500.00 - $190,000.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Top Skills

Ms Project
The Company
HQ: Chicago, IL
53,000 Employees
On-site Workplace
Year Founded: 1917

What We Do

Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.

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