Director Marketing Performance

Posted 4 Days Ago
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Chicago, IL
Hybrid
Senior level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Our mission is to make the world a safer, more secure and sustainable place.
The Role
The Director of Marketing Performance leads internal marketing process optimization, enhances technology stacks, drives workflow efficiencies, and oversees the training and development of marketing professionals. This role focuses on advancing marketing capabilities and ensuring compliance while collaborating across the marketing and IT sectors to maximize the return on marketing investment.
Summary Generated by Built In

JOB DESCRIPTION
Reporting to the VP, Brand Experience, the Director Marketing Performance is responsible for optimizing our internal marketing processes; supporting the ongoing evolution of our technology stack to ensure go-to-market competitiveness; campaign acceleration, content enabling solutions that advance marketing capabilities and competencies.
This role requires building engagement across the marketing organization, leading a team of process, competency, enablement and technology managers to drive workflow efficiencies, and deliver continuous improvement, knowledge, skills and effectiveness of our marketing efforts. Success in this role is demonstrated by optimized speed and efficiency across the marketing organization and increased return on marketing investment.
If you enjoy building teams in a highly matrixed environment, this is a role to consider. The ideal candidate will be a multi-disciplinary marketing leader with a proven ability to drive change and advance marketing operations in a growth-oriented organization. An ability to balance critical compliance requirements with speed-to-market, and design and implement a full process performance cycle that delivers results is essential. This role will partner across Marketing, the broader Commercial organization and IT to deliver impact.
RESPONSIBILITIES

  • Lead continuous, critical internal process and workflow administration in support of twin objectives of speed to market and delivering on organizational priorities with a focus on accelerating business marketing success.
  • Lead process performance tracking, end to end workflow mapping and platform and competency development roadmap (multi-generational roadmaps), understanding frameworks like service blueprinting, cross-functional deployment flowcharting and value stream mapping to operationalize voice or customer and market.
  • Responsible for roadmap and technical administration within marketing-led technologies affecting internal process, including Workfront and AEM Assets among others
  • Lead creation and delivery of centralized training, tools and best practice discipline; specific focus on Brand adoption, marketing capabilities, and business literacy
  • Ongoing focus on professional development programs to support specific needs of marketing professionals
  • Lead dedicated discipline supporting success of internal and external initiatives with expertise, frameworks and guidance to protect brand and business in close collaboration with legal IP and compliance teams.
  • Lead communications of process and projects, education & training and change management activities
  • Responsible for strong partnership with IT, as well as within the Marketing organization
  • Manages the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.


QUALIFICATIONS

  • Bachelor's degree in business, business operations, economics, or other quantitative disciplines and minimum of 10+ years of relevant work experience preferably in a global organization.
  • Results-driven professional with proven abilities in resource modeling, as well as process design, optimization and implementation.
  • Demonstrated proficiency with the Adobe suite, including Workfront, AEM Assets, and Marketo desired.
  • Ideally, have Lean Six Sigma experience.
  • Expertise in building a vision and gaining team alignment to deliver.
  • Deep functional knowledge of Marketing processes and programs.
  • Excellent stakeholder management, influencing and collaboration skills.
  • Strong core delivery skills, critical thinking, and analytical skills.
  • Demonstrate a high level of business acumen and ability to understand business processes.
  • Experience managing teams through client-facing activities such as stakeholder workshops and deliverable review/approval sessions


ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
We may not help develop smart homes of the future, inspect the New Year's Eve ball or work in state-of-the-art labs... but we do tell people about it. It's our brand, stories and campaigns that drive the growth of our business, open us up to new opportunities and let the world know how we're making a difference. Our full-service team, which includes an award-winning in-house creative group, collaborates to share ideas, tell our story and connect with people around the world. Join our team and spread the word about an organization that's working at the forefront of innovation to shape a safer world.

Top Skills

Adobe Suite
Aem Assets
Marketo
Workfront

What the Team is Saying

Jacqueline
Min
Karan
Shubhankar
Anthony
Emily
Ebony
Michael
Anusha
The Company
HQ: Chicago, IL
15,000 Employees
Hybrid Workplace
Year Founded: 1894

What We Do

A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Why Work With Us

Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.

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UL Solutions Teams

Team
Protecting Consumers Worldwide
About our Teams

UL Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Depending on the role we offer hybrid or remote opportunities.

Typical time on-site: Flexible
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