Director, Lyft Enterprise Sales

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization

We're transforming the way the world moves. We envision a future where cities feel smaller, and technology fosters connection. Lyft Business is at the forefront of this change, redefining how companies interact with the Lyft platform. We're solving complex challenges and meeting the diverse needs of our clients and their people, from employees and customers to students and patients. We're committed to providing exceptional customer service and are seeking customer-centric individuals who are passionate about problem-solving and exceeding client expectations.

We are seeking an experienced Director of Enterprise Sales to lead a team of Account Executives and Account Managers. In this role, you'll spearhead a high-performing sales team focused on corporate commute, business travel, and courtesy rides for both Fortune 500 companies and thousands of small-to-medium businesses. You'll drive team development, ensure world-class customer service, and collaborate across the Lyft Business organization and cross-functional teams to achieve segment-level goals.

Responsibilities:

• Define business line milestones and OKRs, and develop innovative strategies to achieve them
• Develop, execute, and deliver on quarterly sales targets
• Oversee and manage high-priority projects involving cross-functional stakeholders
• Gather market feedback and incorporate the voice of the customer into product roadmaps
• Partner with the team to ensure healthy pipeline development and funnel management
• Demonstrate strong leadership and mentorship to a geographically dispersed sales team with varying levels of seniority
• Build relationships with Lyft Business customers to understand their evolving needs
• Manage P&L and understand the financial impact and long-term implications of decisions on the business
• Effectively communicate Lyft Business’ value proposition to customers
• Proactively build partnerships and bridges to drive process efficiency, productivity, and quality
• Organize internal and external groups to advance or improve products and processes

Experience:

• 10+ years of relevant experience in market-facing roles (e.g., account management or business development) with a proven track record of meeting or exceeding sales targets
• Background in technology-focused, B2B sales
• Demonstrated ability to recruit, retain, and develop top talent
• Proven experience leading a team through the entire sales process from prospecting to close
• Excellent project management skills and strong attention to detail with the ability to manage multiple work streams/priorities simultaneously
• Effective executive communication skills, both written and verbal
• Strong time management and prioritization skills
• Positive, can-do attitude and a proactive approach

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be located in either the San Francisco or New York City office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco or New York City metropolitan area is $184,000 - $230,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, variable compensation, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.