Director Lending Operations

Posted 19 Days Ago
Be an Early Applicant
Sun Prairie, WI
103K-156K Annually
Senior level
Fintech • Financial Services
The Role
Lead loan processing and administration, ensuring client satisfaction, compliance with regulations, and collaboration across teams. Drive process improvements and mentor team members.
Summary Generated by Built In

Empowered to live. Inspired to work.
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

  • Hybrid model – up to 50% work from home
  • Flexible schedules including ample flexibility in the summer months
  • Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
  • Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
  • Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
  • Learning and development programs
  • Mentorship programs
  • Cross-functional committee opportunities (i.e. Diversity & Inclusion Council, emerging professional groups, etc.)
  • Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers. 

Where you will work (pick one):

This position offers a hybrid work option (up to 50% remote) and is based out of the WI-Sun Prairie, WI-Fond du Lac or any other Compeer Office Location.

The contributions you will make: 

Provides direct leadership in the areas of loan processing, loan administration, loan closing, servicing, quality control, training and client experience. Main areas of focus will be agricultural and consumer lending. Directly and indirectly manages all team members within the assigned areas of responsibility and assists in the establishment and development of policies, procedures and guidelines to ensure Compeer provides strong client relationships that follow Compliance and Farm Credit Association regulations.

A typical day: 

  • Collaborates with senior leadership to define and achieve strategic business plans and business strategies to align with organizational goals.
  • Communicates business expectations and goals to align with the organization’s strategic direction, vision and objectives and is responsible for team’s results and ensures alignment with business-specific strategies.
  • Partners with peers and key stakeholders to establish and promote consistent, high-quality client service standards and guidelines across all client interactions.
  • Stays informed on industry best practices to implement efficient processes that enhance team performance and organizational value.  Fosters strong relationships across leadership to support collaborative models and strategic initiatives.
  • Guides and empowers team leaders to collaborate across the organization to develop, maintain and improve loan systems, technology, policies, processes and procedures.
  • Drives continuous process improvement within the team, fostering a culture of innovation and efficiency within the team

The skills and experience we prefer you have: 

  • Bachelor’s degree in business administration, marketing, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
  • Advanced experience in lending, compliance and underwriting in a financial institution.
  • Minimum of 5 years of leadership and management experience.
  • Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead remote team members.
  • Expertise in leading and managing change initiatives to ensure smooth transitions and adoption of new processes and technologies.
  • Strong focus on client satisfaction and the ability to tailor services to meet diverse client needs.
  • Ability to analyze data and performance metrics to identify trends, make informed decisions and develop strategies for improvement.
  • Ability to identify potential risks in operational processes and implement strategies to mitigate them.

#IND100

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.


Base Pay

$103,100$156,400 USD

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.

Top Skills

Compliance
Data Analysis
Financial Services
Loan Administration
Loan Processing
Risk Management
Underwriting
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The Company
HQ: Sun Prairie, WI
853 Employees
On-site Workplace
Year Founded: 2017

What We Do

SmartStream is a recognised leader in financial transaction management solutions that enables firms to improve operational control, reduce costs, build new revenue streams, mitigate risk and comply accurately with regulations.
By helping its customers through their transformative digital strategies, SmartStream provides a range of solutions for the transaction lifecycle with artificial intelligence and machine learning technologies embedded - which can also be deployed in the cloud or as managed services.
As a result, more than 2,000 clients—including 70 of the world’s top 100 banks, rely on SmartStream Transaction Lifecycle Management (TLM®) solutions to deliver greater efficiency to their operations.

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