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At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
The Director - Learning & Development will oversee learning and development efforts to support training for both COMPASS Agents and internal employees across Transaction Operations, Support Operations, Agent Experience, Product, Engineering, and Marketing. This leader is a builder by nature and acts as a player/coach through directly managing a team of Instructional Designers, Training Facilitators, and Program Managers. This team is tasked with identifying, creating, and implementing new training programs for Agents and Staff. This is a high visibility and highly complex role requiring strong judgment, the ability to influence leaders across multiple internal functions and job families, and direct oversight of the 2025 roadmap, planning, budgeting, and staffing needs for a centralized Learning & Development department.
Please note, this is an in-office role.
As Director, Learning & Development you will:
- Own the strategic vision and execution of COMPASS Learning & Development
- Hire, develop and coach a team of Instructional Designers, Training Facilitators, and program Managers supporting the COMPASS Operations organization and community of Agents
- Identify and design programs that improve and optimize end to end training programs for Agents, Employees and Vendors
- Work across multiple stakeholders teams to identify training gaps and create timely and clear recommendations
- Track, analyze and report out on key training KPIs and success metrics
- Maintain centralized resources including a central Learning Management System and Knowledge Base for Agents and Staff
- Leverage Learning Management Systems and other course authoring tools to design, implement and/or facilitate training including instructor-led virtual training, eLearnings, and instructional content/video
- Represent the centralized L&D department in discussions with COMPASS Senior Leadership, cross-functional teams, and external vendors
Preferred qualifications include:
- Strong executive presence
- Experience managing large teams
- Experience leading cross-functional programs at scale
- Strong written and verbal communication skills
- Ability to use data to make decisions and influence project outcomes
- Experience facilitating meetings with senior leadership and technical stakeholders
- Nice to have:
- Prior experience designing and/or facilitating trainings in a major corporate training environments
- Real estate knowledge
Compensation: The base pay range for this position is $162,000-$243,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About:
Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
Los Angeles County Fair Chance Notice
What We Do
A real estate company with a purpose; we are building the first modern real estate platform, pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless.
Why Work With Us
We are a tech company reinventing the space.
To lead the industry requires the smartest tools built by the brightest minds across engineering, design, and strategy. Through our proprietary platform, Compass is changing how agents and clients navigate the process of finding or selling a home. Join our team today!
