Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience. The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
We’re looking for a Director of Growth to lead and develop our team of Client Executives. In this critical role, you’ll oversee a high-performing sales team, execute complex enterprise sales strategies in regulated industries, and ensure we achieve ambitious pipeline and revenue goals. This is an exciting opportunity to shape team success and directly contribute to Hi Marley’s mission of transforming the insurance industry.
What You’ll Do:
- Lead, mentor, and coach a team of Client Executives, ensuring consistent performance, professional development, and alignment with company goals.
- Oversee the execution of complex enterprise sales cycles, with a focus on highly regulated industries like insurance and finance. Provide clear sales playbooks, deal review frameworks, and resources to guide the team through multi-stakeholder negotiations.
- Collaborate with team members to develop strategies for building relationships, managing multi-stakeholder deals, and presenting value propositions to C-level executives.
- Establish clear performance metrics and hold the team accountable for meeting pipeline and revenue targets.
- Act as a hands-on sales leader by assisting with high-priority accounts, strategic opportunities, and deal negotiations.
- Partner cross-functionally with Marketing, Product, Customer, Finance and Engineering to drive a cohesive sales strategy and ensure customer success.
- Monitor pipeline activity, provide accurate forecasting, and deliver regular reporting on team and individual performance.
- Stay current on industry trends, competitor activity, and market opportunities to inform team strategies and sales approaches.
- Foster collaboration across the sales team, ensuring alignment, knowledge sharing, and efficient execution of sales processes.
- Represent Hi Marley at client meetings, industry conferences, and events to strengthen relationships and elevate brand visibility
What We’re Looking For:
- 8+ years of experience in enterprise software sales, including at least 3+ years managing and coaching high-performing sales teams.
- Proven success closing complex, multi-stakeholder deals within highly regulated industries (e.g., insurance, finance).
- Strong ability to lead and develop sales teams, driving accountability, growth, and results in a scaling organization.
- Experience selling in long sales-cycle environments (6+ months) and managing enterprise-level accounts.
- Exceptional communication, relationship-building, and negotiation skills, with the ability to present to senior executives.
- Strategic mindset with a focus on driving pipeline growth, achieving revenue targets, and scaling team performance.
- Highly organized, detail-oriented, and comfortable with dynamic, fast-paced startup environments.
- Proficiency in Salesforce or similar CRM systems for reporting and pipeline management.
- Willingness to travel (20-40%) to support team members, attend client meetings, and participate in industry events.
Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies:
- Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
- Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.
Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:
- Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Competitive salary and generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx
Top Skills
What the Team is Saying
What We Do
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience. The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
Why Work With Us
Our team is made up of people who care about each other and are passionate about what we do in and outside of work. We promote a culture of continuous learning, always seeking ways to be better for ourselves, our team and our customers. Creativity is encouraged and valued throughout the company and is paramount to our innovation.
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Hi Marley Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We thrive on teamwork and shared enthusiasm, which is why we are in the office for two days each week.
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