Director, Field Services

Our Company

Welcome to Energy Vault® (NYSE:NRGV), where our purpose is to enable a sustainably energized world. Our mission is to provide energy solutions that accelerate the global transition to renewable energy. Energy Vault® operates globally with headquarter locations in Westlake Village, California and Lugano, Switzerland, and regional development in multiple locations in Switzerland, United States, United Kingdom, Australia, and China.

Our Values 

We Commit: To Building a Better Future for Earth and All Its Beings.

We Innovate: Cutting Edge Solutions to Accelerate the Unique Energy Aspirations of Our Clients.

We Connect: To Build Genuine Relationships.

We Deliver: Going Above & Beyond by Being Fast & Nimble.

We Lead: With Authenticity and Purpose.

Our Energetic Team:

Energy Vault Solutions, a division within Energy Vault, is dedicated to delivering customer-focused energy storage products that merge Battery and Clean Hydrogen technologies. The Energy Vault Solutions team also develops and manages our AI/ML powered software applications that include EMS, Lifecycle Management, and Energy Trading Platforms. 

Your Impact as a Director, Field Services:

Energy Vault is seeking a Director, Field Services to help manage a portfolio of projects executed by Energy Vault where Energy Vault has warranty obligations or hold LTSA contracts. Ideal candidate shall possess experience in managing services with full P&L responsibility from either Wind, Solar, Storage or other electrical generation resources.

Your Mission:

• Manage a portfolio of projects which could include multiple technologies both generation and storage
• Lead negotiation of LTSA contracts with customers with assistance from procurement and legal and flow down scope of works with relevant T&C for subcontractors service providers and equipment suppliers
• Develop and launch a training program for field service technicians and managers
• Develop and launch a materials and tols tracking and inventory systems
• Develop and train team to lead RCA (root cause analysis) process to troubleshoot issues and mitigate failures
• Support product and project engineering teams in development of maintenance manuals and budgets
• Manage service providers and equipment suppliers ensuring maintenance requirements are being completed to maintain equipment uptime and availability per contract terms
• Develop performance KPI (key performance index) and work with asset management team to build into performance analytics and reporting cadence
• Develop best practices and tools for service execution and management
• Develop best EHS practices as applicable to services and ensure policies and procedures are followed

Your Background:

• Advanced degree in Engineering (Mechanical or Electrical) with management
• Minimum 8 years of experience in management of services and operations in renewable power generation or service focused organization that includes electrical, controls, and network communication systems.
• Strong negotiation, facilitation, risk management, and consensus-building skills.
• Knowledge of general and national codes and standards applicable to medium voltage power systems, Solar Energy or Energy storage systems is a plus.
• Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts.
• Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality.
• Must possess a valid driver's license with a driving record.
• Must be able to travel to domestic locations as needed per project.
• Demonstrated professional appearance and conduct.
• Work will be performed in a standard office environment, in front of a computer monitor, and will involve sitting, bending, standing, walking, typing, and reaching.
• Willingness to travel domestically and/or internationally, up to 40%.
• Comfortable thriving in fast-paced, rapid growth environments.
• A passion for sustainability, our mission, and our vision is a bonus!

Perks of Powering the Future with Energy Vault:

• Annual bonus plan.
• Restricted Stock Units (RSUs). 
• 401K employer matching. 
• Comprehensive medical, dental, and vision plans for employees and family. 
• Flexible Spending Account. 
• Company-paid Life insurance, Short- and Long-term disability insurance. 
• Generous holiday allowance. 
• Flexible time off plus sick leave. 
• Reimbursement for home office equipment, phone, and internet expenses. 

#LI-remote #LI-CG1

Join Us in Empowering Change 

At Energy Vault we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We believe inclusion creates opportunity for collaborative excellence through diversity of thought. We invite individuals of all genders, races, identities, ethnicities, sexual orientations, national origins, abilities, protected veteran status, religions, educational and socioeconomic backgrounds to explore employment with our organization.

Apply now and become a catalyst for change at Energy Vault!