Director of Field Research, North America

Director of Field Research, North America

Job Description

OVERVIEW

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

ABOUT THE ROLE

At CoStar Group, the Field Research team plays a critical role in capturing data that supports all CoStar Group products.  Whether capturing information around new tenants and their occupancy or identifying available space, our research brings significant value to the real estate industry.  This newly formed team is focused on capturing all current tenants, available listings and building characteristics in high priority commercial properties, ensuring that the most accurate and comprehensive market picture is presented to our clients.

We are seeking a dynamic Director of Field Research to lead and inspire a high-performing management team, overseeing the expansion field research across 10 key markets in the United States. Reporting to the Senior Director of Field Research, this leader will set the strategy, manage recruitment and onboarding, and drive exceptional performance. Your primary goal will be to ensure timely, high-quality property records, with reconciled availability and tenant data, are delivered across our products. This role demands a strong operational mindset, exceptional leadership, and a results-driven approach.

This role will be based out of our Richmond, VA office.

RESPONSIBILITIES

• Lead a team of managers and individual contributors using a strong operational mindset to ensure individual metrics and quality standards are being met

• Develop and recruit strong operational leadership to support the growing organization

• Coach and develop managers and individual researchers to drive success

• Lead on-boarding and training programs that focus on driving integration of new team members and the on-going development of researchers and managers

• Ensure operational metrics are being met by teams and provide feedback to the team

• Strategize to overcome operational challenges and provide on-going and real time feedback to managers and team members

• Focus on continuous improvement of workflows and processes to drive optimization and innovation

• Collaborate with Product, Research, and IT departments to deliver the most accurate data possible on behalf of our customers

QUALIFICATIONS

• Bachelors required and Masters preferred

• 5-8 years of experience leading large-scale dispersed teams (25+) against deadlines and deliverables

• Not required for internal candidates. We prefer a Sr Manager who has experience managing at least 1 manager

• Proven track record driving accountability with managers and leading in a metric driven organization

• Demonstrated ability to operate in fast paced environment with high creative and delivery standards

• Ability to collaborate across functional areas to deliver assignments

• Capacity to travel to local markets for field visits

• Passion and interest in real estate is a plus

 What's In It For You?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an interoffice exchange program. Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

• Life, legal, and supplementary insurance

• Virtual and in person mental health counseling services for individuals and family

• Commuter and parking benefits

• 401(K) retirement plan with matching contributions

• Employee stock purchase plan

• Paid time off

• Tuition reimbursement

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes

• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing