Director of Design

Posted 7 Days Ago
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Tel Aviv
Expert/Leader
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
The Director of Design will lead UI/UX initiatives for Remitly, develop a team of product designers, advance data-driven design practices, and ensure cohesive customer experiences while collaborating with global design teams.
Summary Generated by Built In

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

About the role:

We are seeking a Director of Design who will join the Remitly Israel team, where we measure our efforts by the success of our customers. We believe that innovation is powered by continuous learning because our customers and their needs are always changing. We're looking for a Director of Design to lead the vision, evolution, and expansion of the UI/UX in some of our latest new initiatives, reporting to Remitly IL VP Product. Your job is to develop the teams, tooling, processes and UX vision that enable Remitly to build cohesive, customer-centric products at scale.

You Will:

  • Lead end-to-end user experience and design for both existing and new product initiatives — from upper funnel to service.
  • Develop a team of product designers with a thriving culture, where designers grow in their careers and feel a strong sense of inclusion and belonging.
  • Grow future design leaders within the organization, coaching them on creative and innovative thinking, prioritization, managing dependencies, and addressing requirements.
  • Amplify design operations so the customer experience matches the brilliance of our design and product teams.
  • Drive collection and synthesis of customer data to inform decisions.
  • Advance data-driven design practices to define and measure success of design initiatives.
  • Ensure deadlines are met, your org is effective, and team members are set up for success and have clear and measurable goals.
  • Collaborate with the global design team on cross company initiatives, ensuring a smooth and cohesive experience end to end for Remitly customers.

You Have:

  • At least 10 years experience in product design
  • At least 4 years of experience managing a diverse team of product designers
  • Proven ability with both oversight and creation of user experience design deliverables — including wireframes, customer journeys, concepts, and information design
  • Extensive experience in interface design, research, and new product development using Lean UX methods
  • Proven success designing world-class mobile experiences (both native apps and responsive in-browser designs)
  • Demonstrated strength with building relationships and communicating effectively both internally and externally
  • An outstanding portfolio that demonstrates expertise and leadership in customer-focused product design solutions
  • Excellent verbal, written, and presentation skills

Nice to have:

  • Experience in designing fintech apps

#LI-hybrid

Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What the Team is Saying

Luz
Colleen
David
Harry
The Company
HQ: Seattle, WA
2,700 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally wWe strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.

Typical time on-site: Flexible
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Cork, IE
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