Director, Continuous Improvement & Insights

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.

At Huron, Directors lead with expertise and collaboration, partnering with Huron and client leaders to create sustainable solutions that drive meaningful results. As a Director, you will work within our Healthcare Managed Services team, helping clients develop innovative strategies to advance their clinical and financial outcomes. You’ll build lasting relationships, create networking opportunities, and contribute to Huron’s success.

The Continuous Improvement & Shared Services Revenue Cycle Insights Director will spearhead strategic data reporting and analytics to revenue cycle operations leaders. This leadership role focuses on identifying and providing critical insights to address root cause issues impacting A/R and metric performance, driving financial and operational improvement.

As the Director of Revenue Cycle Continuous Improvement & insights, you will:

• Lead and direct comprehensive revenue cycle-wide processes, including but not limited to denials & write-off prevention, vendor management, data insights, and systems applications support teams.
• Provide strategic analysis and interpretation of critical revenue cycle data, identifying process improvement opportunities and monitoring performance against targets.
• Conduct risk assessments to achieve KPI targets, report identified risks to senior management and provide strategic recommendations for mitigation.
• Lead the coordination with operational leaders, managed care, vendor management, and other stakeholders to development of action plans aimed at achieving top decile metric performance.
  Oversee the development and management of A/R and performance improvement issues logs, quantifying the impact of improvement initiatives, and prioritizing solutions within a functional area.
• Provide operational leaders with strategic data and insights to drive targeted actions for metric improvement.

Requirements

• Bachelor’s Degree Requred; advanced degrees or equivalent experience are valued
• 8-10 years healthcare operations leadership experience and/or consulting experience
• Advanced knowledge of revenue cycle functions and payer denials
• Project leadership and workplan management experience within a consulting firm setting with a focus on hospital or physician revenue cycle, and denials management.
• Experience managing both onshore and offshore staff.
• Team leadership experience including building talent, training, supervising, coaching/mentoring, and performance management.

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The estimated salary range for this job is $130,000 - $170,000.  The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel.  This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Posting CategoryHealthcare

Opportunity TypeRegular

CountryUnited States of America