Director of Communications and Marketing Technology

Capgemini is seeking a highly motivated and detail-oriented Director of Communications and Marketing Technology for a top 10 US Insurance Carrier.

This role includes performing lead the Marketing technology, Salesforce Marketing Cloud, and Digital Communications Team. 

Responsible for:

• All Program/Project management and delivery
• Solution Architecture and standards in compliance with IT Governance, and IT budget at Business Unit level;
• Contributes to improvement / optimization of the IT governance processes;
• Responsible for ensuring the alignment of the Strategic Information Systems Plan with local business priorities and executes plans;
• Manages key relationships with senior business partners;
• Identifies new business and efficiency potentials as trend scout of future customer needs;
• Represents G-IT in the definition and delivery of IT services and programs to the local Business Unit;
• Responsible for local ASP retained staff including maintaining necessary knowledge capital;
• Manages local relationship with outsourcing partners and their performance and services.
• Directly manages all India-based Capgemini employees assigned to this same program and account.  Serves as a conduit between these employees and the US Insurer.
• Provides strategic direction to employees of the US Insurance Carrier who are assigned to Digital Communications and Marketing Technology.

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Locations: India

Total Work Experience

• Minimum Required: 7-9 years

English Proficiency

• Minimum Required: Fluent

Required Education

• Minimum Required: Bachelor's Degree

Required Branch of Study

• Information Technology

Other Critical Skills

• Servant Leadership - Advanced
• SFMC - Advanced
• Optimizely - Advanced

Software / Tool Skills

• SFMC - Advanced
• Optimizely - Entry Level
• Rally - Intermediate

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.