Director of Business Operations (Remote USA)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Director of Business Operations is a pivotal player-coach role, balancing strategic leadership
with hands-on involvement to drive operational excellence across the organization. This position
places significant focus on the management, oversight, and outputs of the Interventional
Solutions data team and finished goods supply chain management, ensuring seamless processes
and high-quality service delivery. The role encompasses developing and executing strategies,
optimizing workflows, and fostering collaboration across functions to enhance customer
satisfaction and achieve business objectives. It requires a blend of commercial and technical
expertise, along with a commitment to fostering a culture of continuous improvement and
operational excellence.

Key Responsibilities

Strategic Leadership

• Define and implement service operations strategies, policies, and guidelines for the business unit to enhance efficiency, effectiveness, and scalability.
• Serve as an ambassador of business operations, collaborating with internal stakeholders to ensure alignment with global business goals.
• Act as the regional escalation point for service delivery issues, ensuring resolution between customers and internal units.

Operational Excellence

• Lead end-to-end improvement, implementation, and optimization of processes, including logistics, inventory management, and international shipments.
• Champion demand forecasting and implement planning tools to ensure sufficient resources while minimizing costs.
• Establish and monitor Service Level Agreements (SLAs), budgets, and stakeholder expectations, ensuring operational efficiency.
• Optimize inventory control to meet demand, reduce costs, and enhance manufacturing operations.

Sales Operations and Performance Management

• Enhance sales processes, driving adoption of global best practices and fostering a culture of operational excellence.
• Collaborate with sales leaders to define targets, quotas, and KPIs aligned with organizational growth objectives.
• Deliver regular executive-level dashboards and reports on sales performance, pipeline health, and market trends to guide data-driven decisions.
• Analyze business data to identify trends, provide actionable insights, and optimize strategies.

Cross-Functional Collaboration

• Build strong partnerships with marketing, medical affairs, finance, product, and customer success teams to ensure alignment across departments.
• Act as a key communication leader, fostering collaboration and urgency across the organization.
• Lead large-scale, cross-functional projects or programs that drive significant business impact.

Governance and Compliance

• Ensure adherence to regional laws and regulations in all operational processes.
• Provide the necessary tools, work environment, and processes to optimally deliver services to customers.
• Continuously improve and adapt operational approaches to meet evolving business needs.

Minimum Required Skills and Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field; MBA preferred.
• 10+ years of progressive experience in operations management, sales enablement, or related fields, with substantial expertise in leadership roles.
• Strong expertise in managing diverse operational workflows, logistics, and inventory control.
• Proven ability to lead and execute large-scale projects that impact top-line or bottom-line results.
• Seasoned leadership skills to manage cross-functional teams and drive regional or global optimization efforts.
• Exceptional analytical and problem-solving abilities to navigate complex, multi-dimensional challenges.
• Well-established networks within operational and business domains, with strong influence and communication skills.
• Demonstrated success in fostering alignment across business functions and ensuring stakeholder satisfaction.

Working Conditions

Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations. Physical Requirements Sitting, talking, hearing, and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.

#LI-Remote

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is

Min $176,100 - Max $264,100

Base pay offered may vary depending on job-related knowledge, skills, and experience. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.  

This information is provided per the required laws and regulations. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site

Siemens Healthineers offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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