Director, Business Intelligence

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:

Directs the day-to-day responsibilities of a team focused on creating Enterprise-class data assets reports, visualizations, dashboards, and metrics that provide business insight and aid business decision-making. Assets will include (but are not limited to) reports, visualizations, dashboards, and data extracts.
Ensures meaningful quantitative or qualitative analyses is provided addressing impactful business issues or questions, combined with subject-matter expertise to deliver coherent, insightful takeaways comprehensive read-outs, and advice/recommendations grounded in what our data is telling us.
Does all of the above by recruiting, retaining and enabling team members to do their best and most meaningful work with a supportive and team-driven approach to delivering value to our customers spanning from members to business stakeholders.

• Partners with stakeholders to identify business requirements, prioritize requirements based on resources (budget/timeline) and manage the end-to-end design and development of solutions, while upholding and maintaining governance of department process and patterns to ensure scalable and reliable solutions
• Directs the day-to-day work of assigned staff and operations of the department
• Directs, and reviews the work of the team to ensure successful operational outcomes within the department
• Ensures policies, practices and procedures are understood and followed by the team, clients, and stakeholders
• Develops and/or refines procedures to improve results and leads change efforts to ensure sustainable improvement
• Sets direction for the work group and operationalizes key strategic initiatives as defined by senior management
• Ensures work is completed within the established budget and timeline
• Designs, develops, implements, and trains end-users on new BI and Analytical Solutions
• Executes implementing new technology opportunities that will have an impact on the enterprise-wide BI systems
• Manages the development of data solutions from beginning to end of the software/solution development life cycle (SDLC)
• Manages the hiring and training of new and existing staff, conducts performance reviews, and provides leadership, technical guidance and coaching
• Shares knowledge and develops staff capabilities to strengthen understanding of business issues and best practices
• Develops and communicates organizational objectives; inspires and motivates team members to achieve results
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:

Requires a Bachelor's degree and 7+ years of related experience, including prior management experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:

• One or more of the following skills are desired.
• Experience with one or more of the following Business Intelligence; Data Analysis; Microsoft Azure; SAS (Software); SQL (Programming Language); Statistical Analysis Systems (SAS); Tableau (Business Intelligence Software)
• Experience with Data Modeling; Python (Programming Language); Quality Assurance; SQL (Programming Language)
• Experience with one or more of the following Analytical Techniques; Business Analysis; Quantitative Analysis; Risk Analysis; Root Cause Analysis; Statistical Process Controls
• Experience with Microsoft Visio; User Flows; Workflows
• Experience with Operations Functions such as Claims Process, Call Center, Mail fulfillment and enrollment

Soft Skills:

• - Ability to lead/manage others
• - Collaboration and team building skills
• - Effectively coaches and delivers constructive feedback
• - Instills commitment to organizational goals
• - Ability to communicate and make recommendations to upper management
• - Effective conflict management skills
• - Develops and delivers effective presentations
• - Demonstrated negotiation skills
• - Ability to analyze and interpret financial data in order to facilitate on projects initiatives and goals

Pay Range: $157,600.00 - $290,800.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act