Director, Business Development

Synapse Health | Who We Are

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters. 

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.

What We Need

The Director, Business Development is responsible for developing an organizational growth strategy through relationship building with Durable Medical Equipment (DME) vendors and suppliers across the country. The individual in this role will lead initiatives to expand Synapse Health’s vendor/supplier network supporting our payer and post-acute facility discharges. This includes analyzing and monitoring the post-acute HME environment and partnering with leadership to ensure the vendor/supplier network is as robust and patient-focused, as possible. The director will serve as a Synapse Health advocate; developing strong relationships between Vendor Network Management, manufacturers, and the maintenance of current vendors, as well as expanding our vendor network strategically and filling any potential gaps in our current network. This position will lead all recruitment efforts in ensuring network adequacy throughout the country and in support of any operational initiative and communicate any market trends or needs voiced by potential vendors/suppliers not yet within the network. This role will develop annual plans based on internal utilization data, geographic expansions, and system growth objectives – ensuring a culture focused on vendor/supplier satisfaction, member/patient satisfaction, in a cost-effective manner. 

This role reports directly to the Sr. VP, Strategic Growth & Strategy. This role is fully remote; it may require up to 20% travel, including trips to our corporate headquarters in Skokie, IL. 

What You Will Do

• Develop and execute strategic plans to achieve sales targets. 
• Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals. 
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs. 
• Understand healthcare and DME industry-specific trends and landscapes. 
• Effectively communicate value propositions through presentations and proposals. 
• Report on forces that shift strategic directions of accounts and tactical budgets. 
• Collaborate with cross-functional teams, including marketing and product development, to identify opportunities for business growth and develop strategies to capitalize on those opportunities. 

What You Have

• A bachelor's degree in business or related field. 
• Minimum of 4 years of experience in a business development or sales-type role, with a minimum of 2 years in a sales leadership role. 
• Professional exposure to the healthcare industry is required, knowledge of the DME industry is strongly preferred. 
• Excellent communication skills - written, in-person and virtual.  
• Advanced technology skills are critical (tech-savvy).  
• Experience translating complex concepts into easy-to-understand presentations.  
• Experience "selling" ideas, especially those that are technology related.  
• Demonstrate analytical skills when problem-solving. 
• Demonstrate high attention to detail and a high degree of accuracy.

What Sets You Apart

• Adapts quickly to change and easily considers new approaches. 
• Demonstrate knowledge to reply and receive information to and from others 
• Demonstrates trustworthy behavior 
• Demonstrate ability to manage your time productively and efficiently. 

What Sets Us Apart

It’s no secret that most of us work to provide for ourselves and those we love, but just because we have to work, doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include: 

• Professional growth opportunities with compelling career paths
• Healthy work-life balance culture with paid time off (PTO)
• Medical, dental and vision insurance for full-time team members
• 401K savings plan with employer contribution match

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.