Digital Transformation Analyst

Company Description

Welcome to Byborg! As a leader in IT and streaming solutions, we deliver high-quality services for premium online experiences.

Headquartered in Luxembourg and operating globally, our company is proud of its diversity, with over 40 different nationalities working side by side. Since its launch, our flagship product has led the market, continually pushing the boundaries of digital innovation and today our platforms serve millions of users daily. 

Working with a wide range of cutting-edge technologies and constantly pushing the envelope in AI experimentation, we ensure robust and reliable performance through our powerful network of data centers. Furthermore, our advanced design and testing methods, including Behavior-Driven Development, set us apart. 

We are proud of our dynamic portfolio, featuring over 16 leading and fast-growing brands. These include our streaming platforms (LiveJasmin.com, Cherry.TV, IsLive.com, Oranum.com), our marketing and advertising services (AdSupply, AWEmpire, TwinRed), and our entertainment and lifestyle brands (LoyalFans.com, The Million Roses, Kinkly.com). 

Are you looking for new challenges in an international, collaborative environment? The Byborg squad is seeking passionate individuals ready to make an impact. Join us in our inclusive workplace where you will be appreciated, and you can grow and achieve your potential. Help us shape the future! 

Job Description

• Conduct thorough analysis of existing business processes to identify inefficiencies and areas for improvement.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Develop detailed process documentation and analysis reports.
• Create process models and maps using BPMN to visualize and analyze workflows.
• Ensure process models are accurate, comprehensive, and aligned with business objectives.
• Maintain and update process documentation as needed.
• Assess the maturity of current processes and develop strategies to enhance process maturity.
• Monitor and measure the effectiveness of process changes and make adjustments as necessary.
• Utilize APQC-PCF or other relevant frameworks to standardize processes.
• Prepare comprehensive functional specifications, business requirements, change requests, release notes, and user guides.
• Prepare clear and concise technical documentation, including process descriptions, user guides, and training materials.
• Communicate complex technical information in a way that is easily understood by non-technical stakeholders.
• Support the technical team to deliver process automation and software development projects.
• Stay keen on new technologies with a strong focus on AI-based solutions.
• Translate business requirements into use-cases, functional, and technical requirements in collaboration with project stakeholders.
• Work in a highly technical environment while maintaining a focus on the business value of project deliverables.

Qualifications

Education:

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• Business analyst certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or Certified Business Process Professional (CBPP) are a plus.

Experience and Skills:

• Minimum of 3 years of experience in process analysis, process modelling, or a similar role.
• Proficiency in BPMN and process modelling tools.
• Strong analytical and problem-solving skills.
• Exceptional technical writing skills.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels.
• Clear understanding of data management, with fundamental knowledge of databases and database management systems.
• Experience with software architecture, software integration, and process automation projects.
• Experience in project management and resource coordination.
• Ability to work collaboratively with cross-functional teams.

Nice to have additional skills:

• Experience with process improvement methodologies such as Lean, Six Sigma, or similar.
• Familiarity with process frameworks such as APQC-PCF.
• Knowledge of process automation tools and techniques.
• Understanding of data analysis and visualization tools.
• Keen on documentation tools, note taking apps, diagramming tools.

Additional Information

What we offer

• A competitive compensation package along with relocation support to help you move to the Grand Duchy
• Your health is our wealth: private health insurance and free gym membership
• On top of the minimum 26 vacation days, we also provide additional days the longer you work for us
• Forgot your morning grub at home? We provide daily breakfast for our employees, energizing them for the day ahead and helping them connect with each other
• The opportunity to see your work directly contribute to the success of the company
• When you grow, we grow: You have the chance to attend events, meetups, and other perks for your professional growth
• You’re joining the #ByborgSquad and you are going to look the part! We give out company-branded merchandise to every new joiner
• And of course, a fun, professional, and collaborative work culture

Byborg Enterprises is an equal employment opportunity employer. We consider individuals for employment based on their skills, abilities and experience. We thrive to attract and hire a strong, talented and diverse workforce, prohibiting discrimination based on race, color, religious or political beliefs, age, nationality, physical, mental or developmental disability, gender, sexual orientation.

DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. 

NOTE: Docler Group does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency without prior approval from our Legal and Recruiting Department to be unsolicited, and such submissions will not be recognized for purposes of “ownership” of the candidate.