Digital Scrum Master -Paid Media

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

We are looking for an experienced Scrum Master to join our team. You will lead our Agile teams in implementing Scrum methodologies. As a Scrum Master, you will help facilitate Agile practices, remove obstacles, and promote a culture of continuous improvement.

As our Scrum Master specializing in Paid Social Media, you will lead the team responsible for designing, implementing, and optimizing paid social media strategies. You will embrace and follow Agile practices, ensuring continuous improvement and high-quality campaigns aligning with our brand goals.

Who We Are

Cornerstone Services offers expertise and corporate support across the four Cornerstone Brands. These shared services include IT, digital commerce, customer care, and distribution. The Cornerstone brands deliver inspirations that help customers enjoy, enhance, and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road®, and Garnet Hill®. Cornerstone operates a separate e-commerce site for each brand, distributes 163 million catalogs annually, and has 22 retail and outlet stores.

The Scrum Master will facilitate Agile ceremonies, guiding the team through Scrum processes, and ensuring successful sprint execution in a e-commerce environment. You will be responsible for financial analysis and presenting data-driven insights to partners.

• You will report to the Deputy Transformation Officer.

Your Impact

• Be a Scrum Master and organizer for multiple teams, guiding them in Agile ceremonies such as sprint planning, daily standups, retrospectives, and sprint reviews.
• Foster a culture of continuous improvement through mentoring the team on Agile best practices and Scrum principles
• Analyze financial data related to A/B testing results, and project performance, including budgeting, forecasting, and resource allocation for eCommerce programs.
• Facilitate communication and collaboration between product, design, engineering, and other teams to ensure agreement on project goals and priorities.
• Create concise reports on project status, team performance, and financial outcomes to present to partners.
• You will use project management tools (e.g., Jira, Airtable, Monday.com) and data analysis tools (e.g., Excel (which can perform complex functions) , PowerBI).
• Experience in financial analysis, budgeting, and reporting in a product or project management context.

What You Bring

• Bachelor's degree in business, Computer Science, Engineering, Digital Marketing, or a related field.
• You will have a project management background with a focus on Paid Media, API development, and the Agile framework, and high technical skills and experience delivering critical projects.
• Knowledge of full-funnel marketing goals by stage, familiarity with main digital marketing platforms
• Knowledge of best practices for structuring digital marketing campaigns, including our organization of campaigns, ad groups, and ads. Deep familiarity with types of campaigns by channel.
• Bias for hypothesis-driven, data-driven thinking
• Education: Scrum Master certification (CSM or equivalent)
• Minimum experience: 3 years of experience as a Scrum Master or Agile Project Manager in an e-commerce or technology-focused environment.

Remote work is not permitted in NYC at this time.

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If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. 

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