Digital Sales Representative Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Join Visa's Trailblazing Digital Sales Team

Are you ready to be part of something transformative? Visa is launching a brand new Digital Sales hub in Madrid, and we are looking for strategic, creative, and driven individuals to join us. Digital Sales is at the forefront of Visa’s sales organization, playing a pivotal role in building stronger relationships with our clients and scaling our business. Our Digital Sales teams utilize best-in-class sales technology and data analytics to craft tailored solutions for clients and unlock new opportunities.

Why You Should Apply:

• Innovative Environment: Work with the latest tech and analytics in a space that champions creativity and innovation.
• Career Growth: Be part of a global leader in payments with endless opportunities for growth and development.
• Dynamic Atmosphere: Thrive in a dynamic, collaborative, and nimble environment that combines the best aspects of a startup with the stability of a large global company.

This is a full-time role based in our Madrid office. If you are passionate about innovation, eager to make a significant impact, and excited about growing your career in Sales with a global company, we invite you to apply and be part of Visa's exciting journey.

Job Description

The Digital Sales Representative (DSR) Manager will responsible for the following duties:

• Lead a team of Digital Sales Representatives (DSRs) selling to a breadth of clients in a common segment across the European region
• Lead regular training and development sessions to upskill DSRs on digital selling, product knowledge, and customer engagement.
• Analyze performance data to forecast pipeline, identify patterns, trends, and areas of opportunity, optimizing team effectiveness.
• Act as a liaison between DSRs and other departments, ensuring a unified approach to driving revenue and customer satisfaction. Coordinates joint go-to-market efforts, leveraging insights from cross-functional stakeholders to refine territory strategies.
•  Proficient in using reporting tools and features (e.g., MSD, PowerBI, Tableau) to create actionable insights and drive continuous improvement.
• Acts as a change agent, ensuring the team remains flexible and aligned with new strategies and tools. Introduces new processes, tools, or initiatives smoothly, minimizing disruption and maximizing adoption.
• Reviews and refines sales plays, deal strategies, territory plans and effective pipeline management to enhance overall team effectiveness
• Regularly updates stakeholders on team performance, challenges, and strategic adjustments.
• Liaison with key product and regional sales stakeholders to ensure teams are integrated successfully to the wider business, and there is a continuous feedback loop on team contribution

The DSR Manager will:

• Consistently demonstrate leadership qualities and exemplify Visa’s leadership principles
• Effectively coach DSRs, identifying areas of opportunity and strength and gives appropriate and actionable real-time feedback
•  Inspire, motivate, and guide teams towards achieving and exceeding sales goals
• Possess a strong understanding of B2B sales processes, and pipeline management
• Ability to analyze and use sales data and metrics to make informed decisions
• Have a deep understanding of their region and markets and can articulate and execute a data informed strategy
• Effectively communicate with direct team and across multiple management layers in a highly matrixed organization
• Demonstrate expertise and exercise considerable latitude to determine objectives and to develop effective solutions to guide the successful completion of complex assignments under limited supervision.
• Be solution oriented and provides meaningful feedback and recommendations for global and regional improvements and process, tools, and strategy enhancements.

Qualifications

• 6–8 or more years of relevant work experience with a Bachelor’s Degree.
• Fluent in English. Strong proficiency in a second language (Spanish, French, Italian, Polish or German) highly preferred.
• Demonstrated expertise in leading teams through change and adopting new tools, processes, or strategies.
• Prior experience in a full-cycle sales role, or related field with a focus on direct client sales.
• Excellent communication, presentation, and coaching skills, with the ability to engage teams and leaders across multiple seniority levels.
•  Able to motivate and energize others.
• Knowledge of the payments industry preferred.

Additional Information

Working location: This role is based in Madrid, full-time in the office.

Travel Requirements: This position requires travel less than 10% of the time.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.