Digital Quality Coordinator - ADESA

Base Compensation: $14 hour

Monday - Friday 8am-5pm Schedule 

Full Benefits Offered after 30 Days

Advancement Opportunities 

Role and Team

Reporting to the Vehicle Check In, Detail Manager, or other designated manager, provide and record accurate photographs on vehicles. Digital Quality Coordinators must be able to work outdoors under any type of weather conditions.  Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.

Responsibilities

• Provide excellent customer service:
• Make sure customers receive prompt, efficient and courteous attention on the lot.   
• Maintain a professional appearance, orderly work environment.
• Be familiar with procedures for handling all aspects of customers' questions, complaints or disputes.  Advise the Manager or designated manager of all serious complaints or incidences. 
• Process Digital Quality of Vehicles:
• Using a smartphone to take 18+ photographs of each vehicle.
• Verify the correct photos are uploaded to the correct car (Match VIN or Stock Number)
• Drive a car to and from the photo booth.
• Be able to troubleshoot any issues within the app or with photos.
• Process Check-In of Vehicles:
• Using a handheld computer, input vehicle information including the VIN number, miles, dealer identification number, vehicle options, repair orders and any other pertinent information. 
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Generate Stock-In sticker & Auction Sale Sticker (Vehicle Run Number) and apply to the window.
• Write vehicle run number on the passenger front side window.
• Issue new run stickers for vehicles not sold in prior week’s auction and input information into AuctionTrac
•  Safety:
• Make sure the area conditions do not threaten employee or customer safety.  Respond to and follow proper procedures on employee and customer accidents, injuries and loss or damage to any property. 
• Maintain and assure good operating condition of all equipment and facilities. Including handheld computer and printer.  Inform the manager or supervisor of all breakdowns and maintenance needs immediately. 
• Other:
• Practice and promote teamwork at all times.  Set a good personal example of attitude and performance.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incidents to the Manager.
• Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and fun. 

Qualifications

• High School Diploma or GED preferred. 
•  Basic computer skills are required.
•  Must be at least eighteen (18) years of age. 
•  Must be qualified to operate a motor vehicle and possess a valid driver’s license.

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

About Us

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We’re excited about the future! as an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!