Digital Presales Solution Architect

Digital Presales Solution Architect

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

We are looking for Digital Presales Solution Architect to join our team!

How you will make your mark:

• Provide support to sales to provide opportunity solution pricing as per expectations

• Handle End-to-End pricing solutions in scope for the Solutions Center team.

• Interact and collaborate with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW for in-pursuit deals..

• Contribute to design for specific deliverables and assists in the development of  technical solutions.

• Ensure that incoming deals meet acceptance guidelines.

• Understand a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.

• Identify the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies.

• Responsibility can evolve- when applicable-from supporting sales/pursuits on deal solutioning and pricing of an opportunity to managing the opportunity E2E (including customer Interface) without local SA engaged.

• Apply portfolio knowledge to better support requesters.

Tools and processes knowledge:

• Uses appropriate tools to provide support for proposals development

• Uses knowledge tools and re- uses information for the benefit of projects, and of professional development

Communication and interaction with stakeholders/internal and external customers

• Communicates effectively with technical and non-technical stakeholders and has the ability to drive the conversation/discussion.

• Possess a strong customer focus with the ability to manage escalations, balancing the needs of the customer, the HPE teams (Sales/ Pursuit/ Delivery)

Key deliverables/accountabilities:

• HPE procedures/policies are strictly followed.

• Process implementation and Project support activities.

• Deliverables provided on time and with required quality

• HPE portfolio model/ecosystem understanding.

Working relationships:

• HPE Geos

• HPE Geo Presales and Sales stakeholders

• Direct and Indirect RTM

• Portfolio stakeholders

• Customers – Geo Sales and Presales teams (if required)

External:

• HPE Customers (if applicable)

• HPE Partners (if applicable)

• 3Party suppliers/vendors (if applicable)

About you:

• University degree preferably a Technical Degree (Computer Science, IT Engineering, etc.)

• Desired professional experience 2-5 years on the technical field and/or presales

• Fluent in written and verbal English

• Fluent in other foreign language (German, Spanish, French or Italian as a 2nd language) if required

• Currently enrolled in a bachelor’s or master’s degree in business/economics

• Fast learner of technology concepts and understanding the purpose of technologies

• Good analytical and problem solving skills.

• Strong customer service mind-set

• Sense of urgency to manage time properly when answering to customers.

• Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others.

• Result-oriented, self-started, able to achieve goals and objectives.

• Team player, communicative and flexible, quality mind-set

• Fluent in English

• Have very good MS Office skills (Excel, PowerPoint, Word, Outlook)

Technical skills:

Essential:

• Microsoft Office and Excel data manipulation experience

• Proposal and presentation writing skills

• Intermediate/advanced MS Excel

Desired:

• Technical background is valued (Knowledge about Servers, virtualization technologies, Storage and Networking) - mandate for E2E solutioning

• HPE Pricing tools expertise valued

• Presales experience valued

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

TCP_02

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.