Digital Pre-Sales Lead

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

About the Role:

Provide consulting and operational support to regional sales teams, developing and standardizing technical pre-sales processes to deliver commercially viable digital solutions.

Collaborate with cross-functional teams to qualify and advance opportunities, presenting value-driven digital products that address customer supply chain challenges.

Serve as a subject matter expert on IoT, tracking, and item-level asset management, leading pre-sales activities from initial engagement through to proof of concept (POC).

Key Responsibilities may include:

• Build and standardize global pre-sales processes, ensuring consistency across the Digital Customer Solutions (DCS) team and regional CHEP teams.
• Present product offerings and their value to various audiences, including C-level executives, technical teams, and end-users.
• Qualify leads in collaboration with sales teams, contributing to revenue growth by aligning solutions with customer requirements.
• Manage and respond to RFIs, RFPs, and other customer requests, delivering detailed and professional proposals that align with product capabilities.
• Lead customer engagements through product demonstrations, proof of concepts (POCs), and solution-based presentations that address business needs.
• Provide IoT, tracking, and asset management expertise, guiding the pre-sales lifecycle from initial analysis to scoping, prototyping, and solution development.
• Work closely with sales teams to understand customer goals and recommend tailored solutions that ensure optimal use of products and services.
• Maintain in-depth knowledge of product functionality and technology, ensuring that recommendations are aligned with product advancements and market trends.

Digital is a fundamental element of the Brambles transformation strategy. We will use our existing and new digital capabilities and information to power smarter more sustainable supply chains allowing us to Reimagine how we work and serve customers, Reshape how we manage our assets and Reinvent our business models allowing greater partnership with customers which solve customer problems

Across Brambles, our Digital activity is focused on three ‘Big Rocks’ of Asset Digitization, Digital Customer Solutions & Advanced Analytics. While Asset Digitization and Advanced Analytics are primarily centered on driving internal growth and profitability, the focus of Digital Customer Solutions (DCS) is to drive value for Brambles’ current and future customers by solving their challenges across their supply chains.

The Digital Presales lead is a key role within the DCS global commercial office. Providing consulting and operational support to the regional sales teams. Developing, owning and ensuring technical presales is standardized within the region. This role will work in close partnership with the Regional digital enablement leads, country sales team, product team, portfolio team, implementation team, customer success team and venture leads.

Travel: 30-50%

Location: Remote US Based, Southeast or Eastern US highly preferred

Qualifications/Experience:

• 3+ years presales or general sales experience in SaaS, technology or other supply chain solutions in a customer facing organization
• IOT, track and trace, digitalization experience a plus
• Knowledge of key use case categories an advantage (Fresh Category, Promotions, Reusable Asset Management and Optimization, or supply chain generally)
• Strong Commercial Knowledge
• Strategic Thinking
• Create value through the use of technology in the supply chain
• Ability to design and introduce new capabilities
• Business Development Experience

Remote Type

Fully Remote

Skills to succeed in the role

Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].