Digital & Design Payment Control Management Lead

Job Description
Join our Firm-wide Control Management team and make a real difference! This role offers the opportunity to oversee audits, regulatory exams, and manage the control environment. As part of the Payments Controls Organization, you'll be instrumental in advancing our strategic operating model.
The Payments Controls Organization is undergoing a transformation and advancing it's end to end strategic operating model, bringing together the product, operations and technology controls organizations. The Digital & Design lead will be a member of the Global Digital & Design Controls leadership team and work closely with the Business and Functional partners as well as Regional leadership to develop, communicate and implement the Payments end to end controls strategy in region.
As a Digital & Design Payment Control Management Lead within the Firm-wide Control Management team, you will be responsible for aligning cross-functional support to the business priorities and the execution of Regional payment regulatory agenda. You will lead governance across the program and closely collaborate with key global and regional partners across Payments including Operations, Technology, Product Management, and the Business Control Managers. Your role will be pivotal in promoting the transformation and advancement of the Payments Controls Organization's end to end strategic operating model.
Job Responsibilities:

• Drive and lead oversight of the end to end system of controls that mitigates risk through active engagement, thematic reviews, risk analysis and control deep dive which continuously manage and reduce the Business's residual risk profile.
• Engage with and conduct regular reviews with senior leadership, stakeholder committees, or other relevant bodies to validate and assess priorities across WP controls teams.
• Lead problem solving and data driven decision making, inclusive of process design, re-engineering, and target state modeling
• Identify and proactively manage risk to delivery of our end to end target operating model strategies.
• Navigate within the organization and align key stakeholders to influence, build consensus and get things done
• Deliver high quality, consistent and meaningful executive reporting and analytics to identify trends and themes to support business decisions
• Create and deliver executive communications, status reporting, and metrics
• Manage via a matrix a group of team members and build/develop the right skills, experience, knowledge and capacity in support of the above
• Control responsibilities and oversight for all controls impacting Payments in the region including front line controls, operational controls and technology controls
• Chairing regional and governance forums as necessary. Furthermore, playing a key escalation role as and when needed (to global and regional management)
• Oversee execution by the team of a regular testing program of existing control framework, including location product reviews

Required qualifications, capabilities and skills:

• Relevant industry experience of 10+ years, ideally with business management and financial expertise.
• Experience in managing, inspiring, and motivating teams, providing vision, creativity, presence, and credibility.
• Ability to influence outcomes and get the best from people in a matrix organization.
• Skilled in synthesizing information to create comprehensive narratives for management.
• Attention to detail and ability to integrate fragmented facts into coherent statements.
• Quickly establishes rapport with business heads and other leaders.
• Confident communicator, capable of providing clear and succinct updates for all organizational levels.
• Proficient in analyzing problems, applying quantitative analytical approaches, and working well in cross-functional teams.
• Solution-oriented, leveraging networks to identify and implement solutions, and taking responsibility for issues through resolution.
• Self-starter with excellent quantitative and analytical problem-solving skills, adept at data manipulation.
• Proven ability to achieve quality results in high-pressure, rapidly changing environments, with a flexible and proactive approach to business change.

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.