Flow Traders is looking for a Relationship Manager to join our growing Digital Assets team in Hong Kong. The ideal candidate is organised, meticulous and passionate about the Crypto industry. This is a unique opportunity to join a leading proprietary trading firm with an entrepreneurial and innovative culture at the heart of its business. We value quick-witted, creative minds and challenge them to make full use of their capacities. If you aim high, the sky is the limit!
This role involves streamlining counterparty interactions, improving response times, enhancing onboarding efficiency, and optimising internal workflows
What You Will Do
- Act as the main point of contact for crypto counterparties, ensuring responsive communication and a smooth overall experience
- Maintain and update internal tools with clear documentation and timely follow-ups to guarantee alignment across business and support teams
- Coordinate closely with trading teams to stay aligned on execution, pricing, and evolving counterparty needs
- Take full ownership of the counterparty management lifecycle, ensuring proactive engagement and continuity across touchpoints
- Ensure clear and consistent handovers between global regions to support 24/7 continuous coverage
- Handle internal and inbound requests with an autonomous, problem-solving mindset, taking initiative to drive resolution without unnecessary escalation
- Support relationship-building and commercial growth by identifying and developing new opportunities with counterparties
- Share relevant market insights—including developments across spot, derivatives, and broader digital asset markets—to keep counterparties informed and engaged
- Plan and execute in-person meetings, events, and industry networking opportunities to strengthen Flow Traders’ presence in the digital asset ecosystem
- Identify and promote cross-product opportunities across Flow Traders’ broader offering—spanning trading, OTC, infrastructure, and traditional markets—ensuring counterparties benefit from a fully integrated experience
- Operate with an entrepreneurial mindset, actively contributing ideas to improve processes, explore new opportunities, and shape the future of Flow Traders’ digital asset strategy
What You Need to Succeed
- 3+ years of relevant work experience in institutional high-touch sales and relationship management with a trading firm, bank, or broker dealer in global markets
- Track record of excellence in managing institutional relationships
- Strong interest in crypto and an understanding of crypto market structure
- Proven team-player with ability to work effectively across time zones in fast-paced, high-pressure environment
- High sense of urgency, self-motivation and entrepreneurship
- Data-driven approach to decision making and priority setting
- Excellent written and verbal communication and presentation skills
- Well-organized with a proven ability to prioritize and multitask
- Initiative and experience independently driving projects to completion
Flow Traders does not accept unsolicited resumes from any professional staffing or search firms. All resumes, and any other information identifying potential candidates, submitted to any employee at Flow Traders via-email, the Internet or directly without a valid and signed search agreement will be deemed free to contact by Flow Traders without any restrictions and no placement fee of any kind will be paid in the event the candidate is hired by Flow Traders.
Top Skills
What We Do
Since 2004, Flow Traders has been a principal trading firm and one of the world’s largest liquidity providers, specialised in Exchange Traded Products (ETPs). Our headquarters in Amsterdam and offices in New York, Singapore, Hong Kong, Milan and Cluj accommodate more than 500 employees. Throughout the years, Flow Traders has received the industry’s recognition, winning numerous awards and has been listed as a company since 2015.
Our non-hierarchical approach stimulates innovation and development. We value creative minds and out-of-the-box thinkers and challenge them to make full use of their capacities. Our demanding, high-paced environment continuously puts us to the test.
Flow Traders fosters a strong team-oriented culture which rewards people for their contributions to the company as a whole rather than only in their direct area of responsibility.
At Flow Traders, we focus on professional and personal development; we encourage our people to be the best at anything they do by offering the right training. On top of that, we have our private gym where our health coaches provide our people with the right personal sports programs. We invest in our hard working people, because they hold the key to our success.
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